- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... center environment. + Experience in a call center or customer service environment....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... excellent leadership abilities, and a passion for delivering exceptional customer service . To be considered for this...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... other team members and departments to ensure a cohesive customer service and policy management approach. +...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Amazon (Arlington, VA)
- …Amazon Connect, that empower customers to operate core business functions such as customer service , omnichannel engagement, Agentic AI, and digital customer ... toughest Customer Experience technical and operational challenges when migrating legacy contact center applications to AWS and Amazon Connect. ABOUT AWS:… more
- Amazon (Arlington, VA)
- …Amazon Connect, that empower customers to operate core business functions such as customer service , omnichannel engagement, Agentic AI, and digital customer ... toughest Customer Experience technical and operational challenges when migrating legacy contact center applications to AWS and Amazon Connect. ABOUT AWS:… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- CACI International (Chantilly, VA)
- …Tier 2/3 teams to address complex problems. As part of a globally integrated service center , you'll be expected to interface with government leadership, system ... support, and delivering mission-focused results. As a key member of the Integrated Service Center , the Frontline Account Manager will: Key Responsibilities: +… more
- CyrusOne (Sterling, VA)
- …between internal stakeholders, contractors, and external partners. + Collaborate with Service Delivery, Facility Management, IT, InfoSec, Customer Success, ... and Construction teams to ensure that security initiatives align with overall data center operations and customer requirements. Budget Management: + Develop and… more
- Amazon (Manassas, VA)
- …Electrical, and Plumbing systems operate at near 100% availability while maintaining first-class customer service to the supporting teams and key stakeholders of ... within its owned and operated data centers. All data center equipment supporting customer services must maintain...systems operate at near 100% availability while maintaining first-class customer service to the supporting teams and… more