- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Albireo Energy, LLC (Sterling, VA)
- …meeting performance, schedule, and budget targets. + Monitor system performance and service contract compliance to ensure customer satisfaction and retention. + ... select portfolio of high-value enterprise customers in the Data Center vertical. This role focuses on delivering integrated EPMS...customer -facing forums. + Provide feedback to product and service teams on evolving customer needs and… more
- Koniag Government Services (Alexandria, VA)
- …telecommuting options following completion of IAC training. **Summary:** Specialists provide telephonic contact center support to the general public who seek ... Office (USPTO) to become part of the Inventors Assistance Center (IAC) team. These Specialists answer customer ...and motivation to serve the general public with exceptional customer service at all times **Required** +… more
- Zoom (Richmond, VA)
- …Expertise specifically in our ZVA integrations + Partner with Product/Engineering on Contact Center integrations & roadmap requirements + Continually enhance ... as a market evangelist within new Zoom customers and customer prospects. You will be collaborating with a dynamic...Support Experience (Cloud & Premises PBX) + 3+ years Contact Center Sales Experience + 6+ years… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... Teams to refine business requirements and implement solutions. * IVR & Contact Center Technologies: Design and integrate IVR platforms (Nuance, Genesys,… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more