- Sprinklr (VA)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- SHI (Richmond, VA)
- …+ Propose service solution recommendations and serve as an escalation point for customer matters + Propose SHI service solutions or partners to deliver the ... The Services Sales Executive will lead SHI AWS professional service opportunities from an education, enablement and engagement perspective;...their Solution + Serve as the key point of contact for each owned opportunity + Establish a rapport… more
- Amazon (Herndon, VA)
- …Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts in dozens of ... Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking...be the principal technical advisor and 'voice of the customer ' to organizations ranging from start-ups to Fortune 500… more
- Amazon (Stafford, VA)
- …network. The position's responsibilities include capacity scaling support of several data center locations and day to day assistance with capacity management. You ... will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents. ... The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of… more
- Quality Technology Services, LLC (Ashburn, VA)
- …the ability to lead through influence and be a proactive partner with strong customer service orientation who builds relationships by building trust. This person ... and implementation of effective operating budgets for each Data Center in their assigned region + Oversee operations budget...us know the nature of your request and your contact information. It's exhilarating to find yourself at a… more
- Otis Elevator Company (Lorton, VA)
- …through maintaining good working relationships with existing customers + Serve as primary contact for timely resolution of customer needs surrounding inquiries + ... technical products requiring consultation + You have a strong customer and service orientation, including excellent interpersonal...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- Nike (Fairfax, VA)
- …customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way. We believe that if you ... & Store Type:** Nike Unite - Fair Lakes Shopping Center **Address:** Fairfax, VA Behind every great team is...this to life with your passion for sport and customer service . This includes properly training your… more
- TekSynap (Chantilly, VA)
- … Service Desk (SD) to support IT services and applications,using the customer 's Information Technology Service Management (ITSM) tool set to document, ... process, and monitor incidents, problems, inquiries, and change and service requests, as well as coordinate new capabilities through an actionable service … more