- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …automation. * Familiarity with IVR systems, CRM platforms, and cloud-based contact center solutions. Desired qualifications/non-essential skills required: * ... Centers for Medicare and Medicaid Services (CMS) Next Generation Desktop platform initiative. The Business Analyst Lead...analysis, with at least 3 years in Medicare call center environments. * Strong understanding of Medicare policies, claims… more
- IBM (Frederick, MD)
- …Candidates must be able to work onsite three days a week at our Rocket Center , WV location. We are seeking a customer-focused and technically skilled Tier 1 Help ... Desk Analyst to provide first-level support for end users experiencing...customer satisfaction. * Serve as the first point of contact for users seeking technical assistance via phone, email,… more
- TAD PGS, Inc. (Laurel, MD)
- …hardworking technicians to our team. Job Responsibilities: + Provide first contact resolution for account administration, desktop , laptop, mobile devices, ... information technology needs of the nation's leading university affiliated research center . You will be working with engineers, scientists and business professionals… more
- Amentum (Annapolis Junction, MD)
- …position within the Office of Information Technology located in the Arundel Center in Annapolis, MD. This position provides lead training for cloud solutions ... such as G Suite, serve as on-going adoption analyst for new technologies, solves deployment challenges and works...County staff. Provide secondary technical support for customer support center . Including cloud based applications such as G Suite… more