- Mass Markets (Killeen, TX)
- …(preferred). + 3+ years of experience in a QA leadership role within a BPO or contact center . + Strong knowledge of QA methodologies, tools, and contact ... We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO... to lead the QA function in our BPO contact center . You will be responsible for… more
- Tiffany & Co. (Dallas, TX)
- **Position Overview** The Team Manager will support in leading, developing and supporting the sales and operations and team members to meet and/or exceed commercial ... a coach, and who acts as a Guest Experience Manager , ensuring unsurpassed client service. As a Team ...in market. + Ability to translate luxury experience into knowledge foundation and defined strategies + Ability to analyze… more
- The Walt Disney Company (San Antonio, TX)
- …(DTC) experience through strategic hard work and determination! The primary purpose of the Contact Center NICE/IEX Infrastructure Manager is to supervise and ... optimize the workforce management (WFM) processes within the contact center . This includes managing the WFM...understand their role in system calculations, and apply that knowledge to identify trends and troubleshoot issues effectively. +… more
- Signet Jewelers (Midland, TX)
- …advance from beginner to artisan in a unique promote-from-within environment. DESIGN & SERVICE CENTER MANAGER Title: Design & Service Center (DSC) Manager ... Bench Jeweler. We are also looking for candidates with knowledge of stone setting, sizing, polishing and jewelry repair....Jewelers, Jeweler Apprentices Job Summary: The Design & Service Center Manager oversees day to day operations… more
- Mass Markets (Dallas, TX)
- …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION… more
- Mass Markets (Killeen, TX)
- …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- GAP Solutions Inc (Austin, TX)
- …years of experience in program or project support, including 3+ years in contact center , law enforcement intake, or operations support environments** + ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...suspicious activity. The HSITL is ICE's primary point of contact for the public and select government and non-government… more
- Grifols Shared Services North America, Inc (Edinburg, TX)
- …**Excellent Benefits!!** ** Contact Dave at ### or ###@grifols.com** **Plasma Center Quality Systems Manager ** **PRIMARY RESPONSIBILITIES** : + Evaluates ... their assigned job duties. Maintains and audits training records and files. + Collaborates with Center Manager to ensure the donor center operates in a… more
- Amazon (Austin, TX)
- …ideas and empowers you to own them to completion. The Principal Technical Program Manager for AWS Data Center Design Engineering Team owns the successful ... development and delivery of the next generations of data center designs and innovations from concept to at-scale global...clear guidelines may not exist - Assist the Senior Manager with hiring and developing the best, coaching and… more
- GAP Solutions Inc (Austin, TX)
- …of program or project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations** **of comparable size and ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...suspicious activity. The HSITL is ICE's primary point of contact for the public and select government and non-government… more
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