- Dignity Health (Rancho Cordova, CA)
- …California** **, with an expectation of regular travel to offices throughout California.** ** Position Summary:** The Manager, Contact Center is expected to ... service delivery systems, financial performance, engages staff and cultivates a contact center culture that prioritizes humankindness and patient-centric care… more
- WSP USA (San Francisco, CA)
- **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service Operations ... have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work...WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted… more
- Kyndryl (Sacramento, CA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- TEKsystems (Anaheim, CA)
- Description Position Summary: The Contact Center Supervisor plays a key role in leading and supporting a high-performing team within Wescom Credit Union's ... Member Contact Center . This position ensures the delivery of exceptional member service across multiple communication channels, including phone, chat, and… more
- Deloitte (San Francisco, CA)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the ... on the strategy, design, and oversight of next generation contact center platforms across an enterprise of...geographic differential associated with the location at which the position may be filled. At Deloitte, it is not… more
- Humana (Sacramento, CA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Mass Markets (CA)
- …home broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, ... POSITION OVERVIEW WE'RE HIRING 1,000 WORK AT HOME...and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the… more
- Cedars-Sinai (Los Angeles, CA)
- …ID** : 11287 **Working Title** : Patient Access Rep III - Patient Access Contact Center (Full-time, Hybrid) **Department** : CSRC Sched Reg Patient Access ... The Patient Access Rep III is an advanced level position and is expected to have a high level...for service. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration… more
- Financial Partners Credit Union (Costa Mesa, CA)
- #1631 Costa Mesa, CA, USA Pay Range $18.90 - $28.36 Position Type Full Time Job Description PURPOSE OF JOB: To promote a positive, professional image of Financial ... Partners Credit Union via all contact channels (phone, e-mail, chat, etc.). Provide excellent service...Attend training offered through Learning and Development for your position or approved by your Manager as required. Provide… more
- Vagaro (Pleasanton, CA)
- …customers, Vagaro could be your next exciting opportunity! *This is an onsite position based in Pleasanton, CA.* Why You'll Love Working Here: + Attractive ... service level goals and guidelines in a high-volume support center + Replicate and escalate issues to the appropriate...and related support tools + Serve as a main point-of- contact for technical escalations and specific Vagaro product features… more