• Contact Center Analyst

    CalSTRS (Sacramento, CA)
    …**Job Code #:** JC-486433 ** Position #(s):** ###-901 **Working Title:** ** Contact Center Analyst** **Classification:** STAFF SERVICES ANALYST $3,861.00 - ... Job Posting: Contact Center Analyst State Teachers' Retirement...Contact is available to answer questions regarding the position or application process. **Human Resources Contact :**… more
    CalSTRS (07/30/25)
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  • Contact Center - Solution Engineer

    Zoom (San Jose, CA)
    What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team. Do you have a passion for working with customers? Do you have ... experience working in the Contact Center industry? Do you have a...calendar. We look forward to receiving your application! Anticipated Position Close Date: 08/30/25 Ways of WorkingOur structured hybrid… more
    Zoom (07/26/25)
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  • Contact Center Systems Administrator

    WSP USA (San Francisco, CA)
    **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service Operations ... have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work...WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted… more
    WSP USA (07/19/25)
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  • Director, Consult Partner - Contact…

    Kyndryl (Sacramento, CA)
    …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
    Kyndryl (07/29/25)
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  • Principal Contact Center Engineer

    UCLA Health (Los Angeles, CA)
    Description The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's ... Enterprise Contact Center , including the design, planning, assessment,...experience, and equity. The full salary range for this position is $105,200 - $250,600 annually. The budgeted salary… more
    UCLA Health (07/04/25)
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  • Work at Home Contact Center Agent

    Mass Markets (CA)
    …home broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, ... POSITION OVERVIEW WE'RE HIRING 1,000 WORK AT HOME...and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the… more
    Mass Markets (07/16/25)
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  • Patient Access Rep III - Patient Access…

    Cedars-Sinai (Los Angeles, CA)
    …ID** : 11287 **Working Title** : Patient Access Rep III - Patient Access Contact Center (Full-time, Hybrid) **Department** : CSMC 8560009 CSRC Sched Reg Patient ... The Patient Access Rep III is an advanced level position and is expected to have a high level...for service. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration… more
    Cedars-Sinai (08/01/25)
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  • Member Contact Center Representative…

    Financial Partners Credit Union (Costa Mesa, CA)
    #1631 Costa Mesa, CA, USA Pay Range $18.90 - $28.36 Position Type Full Time Job Description PURPOSE OF JOB: To promote a positive, professional image of Financial ... Partners Credit Union via all contact channels (phone, e-mail, chat, etc.). Provide excellent service...Attend training offered through Learning and Development for your position or approved by your Manager as required. Provide… more
    Financial Partners Credit Union (05/31/25)
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  • Contact Center Specialist - SaaS

    Vagaro (Pleasanton, CA)
    …customers, Vagaro could be your next exciting opportunity! *This is an onsite position based in Pleasanton, CA.* Why You'll Love Working Here: + Attractive ... service level goals and guidelines in a high-volume support center + Replicate and escalate issues to the appropriate...and related support tools + Serve as a main point-of- contact for technical escalations and specific Vagaro product features… more
    Vagaro (07/11/25)
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  • Contact Center Quality Specialist…

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent ... + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** +… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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