- Vagaro (Pleasanton, CA)
- …customers, Vagaro could be your next exciting opportunity! *This is an onsite position based in Pleasanton, CA.* Compensation: + Base Hourly Pay: $24.04 - $28.85 ... service level goals and guidelines in a high-volume support center + Replicate and escalate issues to the appropriate...and related support tools + Serve as a main point-of- contact for technical escalations and specific Vagaro product features… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent ... + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** +… more
- TEKsystems (Chino, CA)
- …of accuracy and professionalism. * Demonstrated technical proficiency in using call center software and tools to manage customer interactions and data. * ... 6am-5:00pm as their are various scheduled within this timeframe Skills Call center , Customer service, computer navigation, outbound Top Skills Details Call center… more
- TEKsystems (Chino, CA)
- …. Provide comprehensive support and details on claims. . Utilize call center software to efficiently manage interactions and data. . Achieve performance targets ... environment, we want to hear from you! Skills Call center , Customer service, computer navigation, de-escalation, ability to handle...Level Pay and Benefits The pay range for this position is $20.00 - $20.50/hr. Eligibility requirements apply to… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... additional minimum of 3 years' experience in supervisory or leadership position . Prior experience working with military and/or Veterans populations preferred.… more
- Sutter Health (Sacramento, CA)
- …you are interested in joining Sutter Health! **Organization:** SMF-Sutter Med Foundation- Central ** Position Overview:** **This is a Limited Term position - 26 ... weeks** Serves as the first point of contact for patients entering the medical facility. This job...medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to,… more
- TEKsystems (Anaheim, CA)
- …be available to work between hours of 7 AM - 8 PM (8 hour shifts) Description Position Summary: The Contact Center Supervisor plays a key role in leading and ... supporting a high-performing team. This position ensures the delivery of exceptional member service across...member. Key Responsibilities: + Supervise daily operations of the contact center , ensuring service levels and performance… more
- Amazon (Mountain View, CA)
- …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
- Amazon (Mountain View, CA)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more