- UGI Corporation (Rocklin, CA)
- … team. In this critical role, you'll be the eyes and ears of our contact center operations, monitoring live performance metrics and taking proactive action to ... distribution points across the United States. Applications for this position will be accepted until 9/5/25. Posting WFM Real...Time Specialist, you'll be at the heart of our contact center operations: Real-Time Operations Management +… more
- Carrington (Anaheim, CA)
- …+ Ensure that new system changes are implemented correctly and do NOT affect the contact center metrics or alter accordingly. + Manage programs and queries to ... technologies and processes including delinquency dialer routines, call routing and contact center fundamentals preferred. + Ability to understand complex… more
- Zoom (San Jose, CA)
- …support through both virtual and live agent channels. This includes ownership of omni-channel contact center solutions (Zoom Contact Center ), support ... workflows. + Developing REST/SOAP integrations with external platforms (eg, Zoom Contact Center , Salesforce) using IntegrationHub, MID Servers, and Scoped… more
- UGI Corporation (El Cajon, CA)
- …Support Tactical Team Specialist serves as a critical bridge between our customers contact center and field operations teams. This role focusing on complex ... distribution points across the United States. Applications for this position will be accepted until 9/19/25. Posting Job Summary...Responsibilities: * Serve as the primary liaison between the Contact Center (CES) and Field Operations to… more
- UGI Corporation (El Cajon, CA)
- …processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases ... distribution points across the United States. Applications for this position will be accepted until 9/5/25. Posting Job Summary:...and Abilities: + Ability to work independently and within contact center teams. + Good problem-solving skills… more
- Walmart (Sunnyvale, CA)
- …and backend APIs, with a passion for solving complex technical challenges. About Team: Sam's Contact Center Services The Sam's Contact Center Services ... ** Position Summary ** We are seeking a highly...managers who collaborate to deliver seamless, scalable, and reliable contact center experiences. We focus on building… more
- Sharp HealthCare (San Diego, CA)
- …and ancillary services (DHCP, DNS, DC, etc) * Storage and database services * Contact Center technical services * Private and Commercial Cloud providers and ... range that Sharp reasonably expects to pay for this position . The actual pay rate and pay grade for...public/private cloud, networks, security, servers, databases, storage, circuit portfolios, contact center systems, data centers, and local… more
- Amazon (Santa Clara, CA)
- …and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and ... With Amazon Connect, you can create your own cloud-based contact center and be taking calls in...new service that addresses customer needs to build modern contact centers in the cloud. The position … more
- CenterWell (Sacramento, CA)
- …skilled and collaborative Digital Product Owner to lead the delivery of associate-facing contact center technologies that support Pharmacy and Medicare Part D ... product ownership or product management, preferably in healthcare or contact center environments. + Hands-on experience with...make an impact** Travel: While this is a remote position , occasional travel to Humana's offices for training or… more
- WSP USA (Los Angeles, CA)
- …and ERP (Enterprise Resource Planning) concepts and integration + Knowledge of Cisco Contact Center technologies and call center operations + Experience ... **Onsite IT Operations Manager** ** Position Summary** We are seeking an experienced IT...Orange County Transportation Authority's (OCTA) 405Express Lanes Customer Service Center . This role requires an ITIL v4 leader with… more