• Contact Center - Solution Engineer

    Zoom (Baton Rouge, LA)
    What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team. Do you have a passion for working with customers? Do you have ... experience working in the Contact Center industry? Do you have a...calendar. We look forward to receiving your application! Anticipated Position Close Date: 08/30/25 Ways of WorkingOur structured hybrid… more
    Zoom (07/26/25)
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  • Director, Consult Partner - Contact

    Kyndryl (Baton Rouge, LA)
    …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
    Kyndryl (07/29/25)
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  • Work at Home Contact Center Agent…

    Mass Markets (LA)
    …careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Our entry-level Contact Center Representatives are ... POSITION OVERVIEW MCI is a leading Business Process...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
    Mass Markets (05/29/25)
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  • Temporary Hurricane Contact Center

    Mass Markets (LA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (05/24/25)
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  • Contact Center Quality Specialist…

    ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
    …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent ... + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** +… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Contact Center Supervisor - SME

    ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
    …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... additional minimum of 3 years' experience in supervisory or leadership position . Prior experience working with military and/or Veterans populations preferred.… more
    ASM Research, An Accenture Federal Services Company (06/11/25)
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  • Contact Center Triage Consultant…

    ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
    …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to,… more
    ASM Research, An Accenture Federal Services Company (06/25/25)
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  • Contact Center Knowledge Manager…

    ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
    …a dynamic team environment. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, ... location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Call Center Team Leader

    Mass Markets (LA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (06/13/25)
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  • Remote Call Center Representative

    Mass Markets (LA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (06/05/25)
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