- Elmcrest Children's Center (Syracuse, NY)
- …accommodation, or if the accommodation creates an undue hardship to Elmcrest Children's Center . Contact Human Resources with any questions or requests for ... Syracuse, NY Secondary Job Location(s) Undisclosed Remote Type N/A Position Type Full Time Education Level 4 Year Degree...with an EHR. Equal Opportunity Statement : Elmcrest Children's Center prohibits discrimination of any kind based on race,… more
- Elmcrest Children's Center (Syracuse, NY)
- …accommodation, or if the accommodation creates an undue hardship to Elmcrest Children's Center . Contact Human Resources with any questions or requests for ... Level Management Job Location Main Campus - Syracuse, NY Position Type Full Time Education Level 4 Year Degree...with an EHR. Equal Opportunity Statement : Elmcrest Children's Center prohibits discrimination of any kind based on race,… more
- Cognizant (Albany, NY)
- …Provide second level Five9 app and Speech Analytics support. **Requirements:** . Experience of Contact Center systems such as Contact Routing and CTI, ... thought leadership and operational support as a highly skilled Contact Center advisor. . Experience deploying ...be accepted until 09/12/2025. The annual salary for this position is between $ 80,000- $ 130,000 depending on… more
- The Hertz Corporation (Albany, NY)
- …looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service recovery model. ... Atlanta, Oklahoma City, Estero FL **What You'll Do:** 1. Contact Center Leadership - Operations, Revenue, and...as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique.… more
- Weill Cornell Medical College (New York, NY)
- …assessment, scheduling, clinical guidance, and other clinical services to patients via the contact center ; will be expected to maintain a standard of performance ... range for this role when Hired for NYC Offices ** Position Summary** The Registered Nurse-Clinical Triage is responsible for...coincides with the mission of the Clinical Triage work center within the Contact Center .… more
- City of New York (New York, NY)
- …observe and evaluate calls, chats, and texts to/from DOHMH's behavioral health contact center . This includes listening to call recordings and reviewing ... and State agencies, including Mobile Crisis and Crisis Respite. Position Summary: The Quality Analyst will report to the...of corrective action plans, texts, and chats to/from the contact center . - Measure, oversee and Interpret… more
- Under Armour, Inc. (Albany, NY)
- …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... track performance at both the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to evaluate current and on-going… more
- Pearl Interactive Network (Albany, NY)
- …and contact - center capabilities. Pearl's focus areas include contact center services, behavioral and mental health, and helpdesk/digital transformation. ... case studies, digital demand gen) that highlight Pearl's consultative, compassionate contact - center model. + Monitor market trends, competitor activity, and… more
- Carrington (Albany, NY)
- …+ Ensure that new system changes are implemented correctly and do NOT affect the contact center metrics or alter accordingly. + Manage programs and queries to ... technologies and processes including delinquency dialer routines, call routing and contact center fundamentals preferred. + Ability to understand complex… more
- Molina Healthcare (NY)
- …solutions in line with the needs of our members and providers. Requires contact center experience with in-depth Workforce Management experience specializing in ... processes, and procedures, including and understanding of service objectives and contact center analytics **Preferred Education** Bachelor's Degree or equivalent… more