- NTT DATA North America (Buffalo, NY)
- …is on-site at the client's office in Buffalo, NY. **Job Responsibilities Include:** * Data Center 's single point of contact for incoming calls and group email. * ... organization, apply now. We are currently seeking a Data Center Operations Analyst to join our team in Buffalo,...effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements… more
- City of New York (New York, NY)
- …ensure that other tenant's equipment is grouped together and label; serve as point of contact for visitors to the data center ; - Oversee processes to ensure that ... motivated and experienced manager to oversee the FISA-OPA Data Center Operations Team within the Shared Systems division. Data...ensure a continuity of operations. This is a hands-on position . The work schedule for this individual will be… more
- City of New York (New York, NY)
- …Center IT equipment; Access Management & Coordination with other NYC Agencies using FISA-OPA Data Center - Serve as point of contact for visitors to the Data ... Job Description Shift Manager - Data Center Operations FISA is seeking a highly motivated...ensure a continuity of operations. This is a hands-on position . The 12 hour/day work schedule for will be… more
- The Hartford (New York, NY)
- …will be responsible for leading the design, implementation, and optimization of cloud-based contact center solutions using Amazon Connect. You will work closely ... to team members. + Ensure the scalability, reliability, and performance of contact center solutions. + Collaborate with stakeholders, including senior… more
- Amazon (New York, NY)
- …Support Products & Services (SP&S) team provides a world-class Help experience and contact center support to the global Selling Partners, Brands, and Authors ... * Develop a robust measurement strategy to track and improve advertiser contact interaction experience. * Drive strategic partnerships across product, content, and… more
- MTA (New York, NY)
- …NYC depends. The desk supervisor works in the New York City Transit Customer Contact Center , which handles more than 1 million calls annually regarding transit ... Manhattan Hours of Work: Various Candidates selected for this position on the NYC Transit payroll may be placed...control coordinator, responsible for collecting test call data from contact center supervisors and preparing management reports… more
- Humana (Albany, NY)
- …assignments with the potential of learning more skills in the realm of contact center support. The Inbound Contacts Representative 2 addresses customer needs ... difference in the lives of others? Join our call center and experience a supportive team environment as an...test in English and Spanish to verify applicable for position .** **Hours of Operation:** Mon-Fri 8:00am - 11:00pm EST.… more
- TEKsystems (New York, NY)
- …of building successful AWS Well Architected serverless architectures. - Experience with Contact Center development / telephony. - Experience with prompt ... performed: Design develop implement test document and deploy full-stack cloud-native contact center -related software applications tools systems and services… more
- KeyBank (Tarrytown, NY)
- …opportunities). + Educate clients on digital or alternative resources, such as contact center support, wire transfer agreements, online mobile banking, mobile ... and consult with the KPB Officer. + Assists Sales team in client contact strategy (inviting clients to events, sending whitepapers, meeting follow-ups, etc.) and… more
- Vibrant Emotional Health (New York, NY)
- …Department: Corporate Compliance Reports to: Director of Compliance - Community Services and Contact Center Location: Hybrid Schedule: M-F, 35 hours Travel: ≥ ... Position Title: Compliance Manager - Direct Services (Non-Billable...is a plus. Experience working in a crisis call center is highly favorable. Physical Requirements: Must be able… more