- Zoom (New York, NY)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... and define priorities for the core meeting experience with AI front and center . This includes analyzing comparable offerings and industry / technology trends, owning… more
- Zoom (New York, NY)
- …solid understanding of IP Telephony, SIP or H323, and Audio/Video codecs and Contact Center technologies + Have experience in troubleshooting network problems, ... for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom… more
- University of Rochester (Rochester, NY)
- …the department. + Acts as authority and ensures the seamless operations of the contact center during the absence of the Patient Services Management Team. ... resulting from medical services provided by the University of Rochester Medical Center (URMC), Highland Hospital (HH), and University of Rochester Medical Facility… more
- Amazon (New York, NY)
- …we grow. You will be playing a crucial role in developing the next generation contact center , and get the opportunity to design and deliver scalable, resilient ... on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a… more
- Genesee Community College (Batavia, NY)
- …eligibility Contact Information: If you have questions about the position , contact Karen Hart in Student Success Center at ### x6608 Students with or ... SPECIFIC RESPONSIBILITIES The following are typical responsibilities associated with this position . The specific responsibilities may vary and will be assigned… more
- Cognizant (Albany, NY)
- …wide variety of industries. The **Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success by providing support to the ... maintain predetermined brand distribution percentages for the customer base. This position receives and responds to inbound call inquiries and communications from… more
- Amalgamated Bank (New York, NY)
- …work model does not apply to, and daily in-person attendance is required for, the contact center , branch service roles, and general services where the work to be ... and reversals while maintaining all contractual and security procedures; contact and notify clients using appropriate electronic means regarding unprocessed… more
- Amalgamated Bank (New York, NY)
- …work model does not apply to, and daily in-person attendance is required for, the contact center , branch service roles, and general services where the work to be ... and controls + Review fraud alerts investigate and take appropriate actions. Contact account officers and or customers to validate authenticity of alerts. Work… more
- Zoom (Albany, NY)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... expect In this role, you will be at the center of aligning sales strategies with business objectives. You...scalable programs that directly impact growth and retention. The position offers the opportunity to influence high-level decision-making in… more
- Google (New York, NY)
- …implementing GenAI based applications, using Agentic design. + Experience with contact center technologies and platforms and building conversational ... + Experience in Agentic Design, especially Chat and Call Center systems, Agents, Search, and GenAI. + Active US...institutions. The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits.… more