- Kyndryl (Harrisburg, PA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Deloitte (Philadelphia, PA)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the ... on the strategy, design, and oversight of next generation contact center platforms across an enterprise of...geographic differential associated with the location at which the position may be filled. At Deloitte, it is not… more
- Humana (Harrisburg, PA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- UPMC (Wexford, PA)
- UPMC Community Medicine Incorporated is hiring a full-time Contact Center Specialist to join the team at Tri-Rivers in their Wexford call center . This ... - No nights, weekends, or holidays! We are seeking a dedicated and customer-focused Contact Center Specialist to serve as the first point of contact for… more
- Zoom (Harrisburg, PA)
- …(Healthcare, Public Sector, Higher Education) Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has ... solutions What we're looking for + Experience (5+ yrs) Contact Center Sales Experience + Able to...calendar. We look forward to receiving your application! Anticipated Position Close Date: 09/07/25 Ways of WorkingOur structured hybrid… more
- Penn Medicine (East Petersburg, PA)
- …shape our future each day. Are you living your life's work? Summary: + Position Summary: The Contact Center Specialist provides complete and accurate ... of applicable physician office and outpatient hospital services. This position assists patients with their stated and unstated needs...reasonable accommodation to perform the following duties: + The Contact Center Specialist I is fully trained… more
- UPMC (Pittsburgh, PA)
- UPMC Department of Neurosurgery is hiring a full-time Contact Center Specialist to join their team in Oakland, PA. In this position , you will work ... accordance with departmental protocols. Complete follow-up on unpaid account balances. Contact guarantors, third party payors, and/or other outside agencies for… more
- Benco Dental (Pittston, PA)
- Contact Center Representative - Strategic Markets Location: Pittston, PA Business Unit: Call Center START YOUR APPLICATION ... review the description below carefully to ensure that this position is the perfect match for you! What-s in...Inclusion Resource Groups + Family owned for 90+ years Position Summary: As the Customer Experience Specialist - Strategic… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent ... + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** +… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... additional minimum of 3 years' experience in supervisory or leadership position . Prior experience working with military and/or Veterans populations preferred.… more