- Fiserv (Frisco, TX)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center DevOps **About Your Role:** You will be a key contributor in ... building and supporting the core Contact Center applications, leveraging modern technologies and...is fully on-site. + This is a full-time, direct-hire position , and no contract options or unsolicited agency submissions… more
- Kyndryl (Austin, TX)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process...in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. +… more
- Mass Markets (Killeen, TX)
- …test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations, including staffing, performance, and service delivery. ... POSITION OVERVIEW MCI is a leading Business Process...the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... POSITION OVERVIEW MCI is a leading Business Process...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Killeen, TX)
- …reliable. Schedules vary by site and project. This is a full-time, on-site position . Prior contact center experience isn't required; candidates experienced ... trusted partner in the industry. We are looking for contact center agents to support inbound and...page, including screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... something that works for everyone. This is an on-site, entry-level position . Prior contact center experience isn't required; candidates experienced in… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process...industry. We are looking for a skilled and enthusiastic Contact Center Trainer to join our team. ... + 2+ years of experience as a trainer in a BPO or high-volume contact center . + Strong facilitation, communication, and interpersonal skills. + Fluent in… more
- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent acquisition efforts in a ... POSITION OVERVIEW MCI is a leading Business Process...talent to meet the staffing needs of our growing contact center operations. To be considered for… more
- Mass Markets (TX)
- …a trusted partner in the industry. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will ... POSITION OVERVIEW MCI is a leading Business Process...equivalent + Minimum 1 year of experience in a contact center or customer service role. +...1 year of experience in a contact center or customer service role. + Excellent verbal and… more