- Chewy (Dallas, TX)
- …Senior Leadership. + Flexibility to participate in a schedule required to support a 24x7 contact center . + Position may require travel. **Bonus:** + Advanced ... on customer and agent satisfaction is key for this position ! **What You'll Do:** + Develop, manage, and mentor...in lieu of degree). + 2-3 years of multi-channel contact center management experience (Workforce Management strongly… more
- The Walt Disney Company (San Antonio, TX)
- …proficient knowledge and execution of Workforce Theory and Best Practices to include all contact center operations and metrics. You will lead an operation that ... + Handle complex, escalated, or urgent issues related to contact center management + Interview and hire...search for a job opening or apply for a position , email ###@Disney.com with your request. This email address… more
- Zoom (Austin, TX)
- …solution selling. The ideal candidate will target and penetrate organizations with 250+ contact center agents, building a robust pipeline of net-new business ... and business impact Required Qualifications: + 7+ years of enterprise experience in contact center or selling CX technology solutions + History of successfully… more
- Amazon (Austin, TX)
- …one of the fastest growing services in the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact ... candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and is willing to operate both… more
- Sprinklr (TX)
- …degree preferred + 10+ years of experience in Enterprise architecture, data architecture and Contact Center and UC environments + 5+ years of experience with ... current and future states and their goals to best position Sprinklr's platform. They speak from a position...technology and social media management + Expertise in cloud contact center ecosystems (Genesys, Amazon Connect, NICE,… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more