- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Concentrix (Austin, TX)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... the development and deployment of recommendations to improve call center performance. This position leverages his/her broad...feedback + Strong problem-solving skills + Solid understanding of contact center and data analysis methods and… more
- Amazon (Austin, TX)
- …critical role in accelerating AWS revenue growth while helping customers enhance their contact center operations and customer engagement in a rapidly evolving ... or go-to-market, or sales experience. - 2+ years of Contact Center Solutions. - 5+ years in...several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market… more
- Zoom (Austin, TX)
- …Expertise specifically in our ZVA integrations + Partner with Product/Engineering on Contact Center integrations & roadmap requirements + Continually enhance ... Support Experience (Cloud & Premises PBX) + 3+ years Contact Center Sales Experience + 6+ years...calendar. We look forward to receiving your application! Anticipated Position Close Date: 09/02/25 Ways of WorkingOur structured hybrid… more
- Teledyne (Dallas, TX)
- …of legacy telephony solutions to setting up voice call queues for a contact center . + Maintain, manage and troubleshoot existing Cisco Unified Communications ... systems and services across over 260 locations worldwide. The position will assist to design architecture for Teledyne's voice...+ Attendant Console + Everbridge Redsky E911 + Webex Contact Center + Webex App, as a… more
- Zoom (Austin, TX)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... developing and maintaining the systems and tools that support Zoom's data center networks. Your work will help ensure exceptional performance, availability, and… more
- Regions Bank (Atlanta, TX)
- …inquiries and formal complaints completed by the Retail branch network, Lifeline Support Center , and Contact Center + Takes responsibility for ensuring ... of necessary skills and the promotion of continuous improvement initiatives This position is exempt from timekeeping requirements under the Fair Labor Standards Act… more
- Cisco (Allen, TX)
- …CPaaS, AI, WFO, Platform and Journey as a Service, and the broader Cisco Contact Center and Collaboration suite of offerings. + Perform technical discovery, ... 31st. Job posting may be removed earlier if the position is filled or if a sufficient number of...+ You have a deep technical understanding of the Contact Center field - on-prem and cloud.… more
- Elevance Health (TX)
- …**Team Scope** Oversee 150+ employees, including 9 direct reports. ** Position Responsibilities** Process Optimization: + Identify opportunities for process ... culture of continuous improvement and patient-centered care among all team members. ** Position Requirements** Requires a BA/BS degree in business administration or a… more
- Amazon (Dallas, TX)
- …Experience selling to Fortune 1000 or Global 2000 organizations - Experience in Contact Center Technical or Operational roles. Business Process Outsourcing BPO ... Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts in dozens of… more