- Molina Healthcare (Fort Worth, TX)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... of meeting/ exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence...the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively… more
- Zoom (Austin, TX)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... and define priorities for the core meeting experience with AI front and center . This includes analyzing comparable offerings and industry / technology trends, owning… more
- Public Storage (Plano, TX)
- …technicians work in a complex environment supporting a variety of service including Contact Center , Call Flows, IVR's, Field and Corporate office phone systems, ... the infrastructure used for all types of telecommunications in operations for contact center , office service, and property/field service [(including the layer… more
- Prime Therapeutics (Austin, TX)
- …and case management) + Government programs (Medicare) knowledge **Preferred Qualifications** + Contact Center experience + Pharmacy and/or PBM experience + 1 ... to review the benefits of the MTM program. This position speaks with members to gather and document accurate...Pharmacist) + Perform outreach calls to pharmacies to research contact information + Address and triage queries regarding MTM… more
- JB Hunt Transport (Farmers Branch, TX)
- …Title:** Customer Experience Representative II- ICS **Department:** Customer Service & Contact Center Operations **Country:** United States of America ... and spot rates for assigned customers. * Serve as a point of contact for customers regarding load inquiries and capacity availability. * Leverage knowledge to… more
- BD (Becton, Dickinson and Company) (San Antonio, TX)
- …workforce management. + 2+ years business related experience in a customer contact center **Preferred Qualifications:** + Customer Focus, Customer Service, Data ... service to all internal and external customers through effective use of contact handling skills and techniques. Subject Matter expert in product, processes and… more
- Amazon (Austin, TX)
- …we grow. You will be playing a crucial role in developing the next generation contact center , and get the opportunity to design and deliver scalable, resilient ... on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a… more
- Guidehouse (San Antonio, TX)
- …to provide support in some, or all of the following areas: Customer Contact Center Support engagements internal / external compliance requirements. Track / ... information about employment opportunities, or to apply for a position , and you require an accommodation, please contact... position , and you require an accommodation, please contact Guidehouse Recruiting at ### or via email at… more
- Cognizant (Austin, TX)
- …wide variety of industries. The **Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success by providing support to the ... maintain predetermined brand distribution percentages for the customer base. This position receives and responds to inbound call inquiries and communications from… more
- Sunnova Energy International Inc. (Houston, TX)
- … position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several ... and continued business growth for our partners. The Technology Support Specialist Position As a Technology Support Specialist, you will be responsible for providing… more