• Contact Center Triage Consultant…

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to,… more
    ASM Research, An Accenture Federal Services Company (06/25/25)
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  • Director, Business Process Ownership - Claims…

    USAA (San Antonio, TX)
    …that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, ... CO, Chesapeake, VA or Tampa, FL. Relocation assistance is **not** available for this position . **What you'll do:** + Responsible for leading a team that is focused… more
    USAA (08/22/25)
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  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
    Mass Markets (07/10/25)
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  • Call Center Client Account Manager I

    Mass Markets (Dallas, TX)
    …delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... POSITION OVERVIEW MCI is a leading Business Process...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
    Mass Markets (08/15/25)
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  • Blended Call Center Representative (Inbound…

    Mass Markets (Killeen, TX)
    position with competitive compensation commensurate with experience. While prior contact center experience isn't required, experience in customer service, ... POSITION OVERVIEW We are looking for call center representatives to support inbound and outbound customer service...technical support, inside sales, or back-office support in a contact center environment is a plus. To… more
    Mass Markets (06/18/25)
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  • Call Center Claims Representative…

    Mass Markets (Killeen, TX)
    …an on-site, entry-level position with competitive compensation. While prior contact center experience isn't required, experience in customer service, ... POSITION OVERVIEW MCI is a leading Business Process...technical support, inside sales, or back-office support in a contact center environment is a plus. To… more
    Mass Markets (07/15/25)
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  • Call Center Operations Manager

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process...to report to work at one of our physical contact center locations. To be considered for ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
    Mass Markets (07/11/25)
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  • Senior Delivery Consultant - Connect and Lex,…

    Amazon (Dallas, TX)
    …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
    Amazon (08/15/25)
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  • Call Center Team Leader

    Mass Markets (TX)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (06/13/25)
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  • Bilingual Call Center Representative…

    Mass Markets (Killeen, TX)
    …job paid training. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech ... POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
    Mass Markets (08/23/25)
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