- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Houston Methodist (Katy, TX)
- … position is responsible for providing real-time intraday reporting and support for contact center operations. This position monitors call volume trends, ... workforce planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual (English/Spanish)… more
- Pearl Interactive Network (El Paso, TX)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- ManpowerGroup (El Paso, TX)
- **Job Title:** Contact Center Consultant - Annual Open Enrollment **Job Type:** Seasonal / Temporary **Location:** El Paso, TX **Pay:** $18/Hour **About the ... Role:** We are seeking experienced Contact Center Consultants to support our Annual...Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.… more
- TEKsystems (North Richland Hills, TX)
- …inquiries and requests from members and other individuals within a 24/7 high volume, structured contact center operation. What You'll Do: + Be the first point of ... answering questions and handling requests in a fast-paced, 24/7 contact center . + Share helpful information about...connections. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to… more
- IQVIA (San Antonio, TX)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Center Representative** to join our team. In this position , you will provide payment assistance solutions such as...via telephone, email, fax, or other available means of contact to the Support Center + Quickly… more
- AON (The Woodlands, TX)
- …the day will look like: + Maintain standards and practices to ensure the contact center functions efficiently and effectively. + Clearly define and communicate ... for the US lending industry. This is a hybrid position in The Woodlands, TX office. Aon is in...determine status of work in progress. + Participate in contact center recruitment activities, conducting interviews and… more
- Capgemini (El Paso, TX)
- …in solutioning & operating Contact Centers. + Experience in crafting Contact Center solutions closely with leads and clients, with emphasis on ... of the Duties, Responsibilities and Qualifications required for this position . Physical, mental, sensory or environmental demands may be...the client and consumer experience and successful execution of Contact Center pursuits. + Should be able… more
- Cognizant (Austin, TX)
- …Provide second level Five9 app and Speech Analytics support. **Requirements:** . Experience of Contact Center systems such as Contact Routing and CTI, ... thought leadership and operational support as a highly skilled Contact Center advisor. . Experience deploying ...be accepted until 09/12/2025. The annual salary for this position is between $ 80,000- $ 130,000 depending on… more