• Inbound Contacts Representative - Remote

    CenterWell (Albany, NY)
    …digital, or written inquiries. This full-time position is in a high-volume healthcare Contact Center , supporting primary care medical centers. **This is a Work ... system such as Epic, Athena Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center , Genesys, Ring… more
    CenterWell (08/23/25)
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  • Contact Center Quality Specialist…

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent ... or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Outbound Sales Representative

    Power-Flo Technologies (Rochester, NY)
    We are looking for an Outbound Sales Representative to join the team. You will work closely with the sales and leadership teams to nurture sales leads and set up ... employment) Possible Incentive Package On the job training provided Outbound Sales Representative Duties and Responsibilities: + Make outbound cold calls and emails… more
    Power-Flo Technologies (08/19/25)
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  • Provider Relations Representative

    Independent Health (Buffalo, NY)
    …and 5pm** **Monday through Friday** . **Overview** The Provider Relations Representative will be responsible for assisting our provider constituents and providing ... exceptional customer service. The Provider Relations Representative will answer incoming calls from health care providers...to meet all performance measures established in the call center to include efficiency and quality metrics as well… more
    Independent Health (08/15/25)
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  • Customer Service Representative (remote)

    Cognizant (Albany, NY)
    **CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States. Due to our expansive growth, we are ... hours. Monday - Friday schedule/No weekend hours. Career path within Call Center (for solid performers). Opportunities for growth throughout our organization, once… more
    Cognizant (08/23/25)
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  • Information Representative

    City of New York (New York, NY)
    …nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support ... and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for… more
    City of New York (07/15/25)
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  • Medical Practice Patient Representative

    Nuvance Health (Mahopac, NY)
    *Description* *$500 Sign On Bonus (Externals Only) * *Title:*Patient Service Representative (Clerical Assistant) - 40 hour per week - 8 hour shifts, Monday - Friday, ... Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in...this form or to participate in an interview, please contact Human Resources at ### (for reasonable accommodation requests… more
    Nuvance Health (07/30/25)
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  • Customer Service Representative

    Rapid Response (Syracuse, NY)
    Customer Service Representative Department: Customer Service - NY Location: Syracuse, NY START YOUR APPLICATION ... is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About Rapid...America + Act fast - Verify alarm events and contact appropriate emergency services, clients, or responders within seconds.… more
    Rapid Response (08/19/25)
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  • Contact Center Supervisor - SME

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
    ASM Research, An Accenture Federal Services Company (06/11/25)
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  • Technical Service Representative

    National Safety Council (Syracuse, NY)
    …learning site administrators, instructors, and/or other stakeholders in an omnichannel contact center environment. Accurately enter and access customer ... occur. We are currently looking for a Technical Support Representative to join us in our mission to save...least 2 years of customer service experience in a contact center environment. + Excellent verbal and… more
    National Safety Council (08/22/25)
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