- Humana (Richmond, VA)
- …as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... a Cloud Architect involving large scale cloud contact center experience solutions (SaaS...AI/ML, Chatbots etc. + Experience integrating contact center applications with other SaaS cloud solution … more
- Amazon (Arlington, VA)
- …Engineering, related field, or equivalent experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or ... senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys,… more
- Amazon (Herndon, VA)
- …facing resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and ... with the expertise and scale needed to build innovative solutions for their most complex challenges. The Area Specialist...Team is made up of deep CX and Enterprise Contact Center domain experts who work directly… more
- Amazon (Arlington, VA)
- Description Do you like helping customers implement innovative cloud contact center solutions and solve technical problems? Would you like to do this using ... to capture and share best-practice knowledge amongst the AWS solution architect community. You will gain the...years of experience building integrations across WFM, CRM, and contact center solutions or experience… more
- Amazon (Herndon, VA)
- Description Amazon Web Services is seeking an Associate Solutions Architect to support our US Government customers in the Northern Virginia / DC Metro area. ... government customers) and internal AWS teams like Sales and Platform Engineering. As a Solutions Architect on the National Security team, you will serve as a… more
- Zoom (Richmond, VA)
- …Center (CCaaS) and Phone (UCaaS/VoIP) markets. The role will primarily focus on Contact Center solutions (70%), with additional responsibilities in the ... What you can expect We are seeking a Competitive Solution Architect to support the rapid growth...today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom… more
- Copeland (Richmond, VA)
- …improve the performance and efficiency of HVACR systems. We are seeking a Cloud Solutions Architect with passion and experience to join our Infrastructure and ... Hosting team. In this role, you will design and architect solutions on Azure that meet the...transformation partners. Additionally, you will contribute to our Cloud Center of Excellence, where you will share your insights… more
- Amazon (Arlington, VA)
- …to solve real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize ... technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance… more
- Amazon (Herndon, VA)
- …effectiveness, while finding new ways to meet AWS's growing demand. As a DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and ... other projects around the world. As a DC Project Architect , you will be part of a highly creative.... Think outside of the box to find innovative solutions prior to and during the construction process to… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- … Technologies: Design and integrate IVR platforms (Nuance, Genesys, Microsoft) and cloud-based contact center solutions (AWS Connect, Google CcaaS). * ... closely with Product Managers, Solutions Architects, and Engineering Teams to refine business requirements and implement solutions . * IVR & Contact Center… more