- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Sunnova Energy International Inc. (Houston, TX)
- …Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor . The workday as a TSS may be ... Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. + Salesforce.com… more
- Pearl Interactive Network (El Paso, TX)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor ** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- Kilgore College (Kilgore, TX)
- …business oversight for all non-instructional activities and programs at KC Excel Fitness Center . The Shift Supervisor is also responsible for managing membership ... and sales at the fitness center . Responsibilities: + Oversee morning operations, ensuring facility readiness....operational supplies. + Serve as the primary point of contact for morning customer service issues and escalations. +… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- ASM Global (San Antonio, TX)
- …public assembly facilities, has an excellent and immediate opening for a Food & Beverage Supervisor position with ASM Global/TechPort Center and Arena. The F & B ... FOOD & BEVERAGE SUPERVISOR POSITION: Food & Beverage SupervisorDEPARTMENT: Food &...supplies and equipment + Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful… more
- ARAMARK (San Antonio, TX)
- **Job Description** The Retail Supervisor plays a pivotal role in assisting with daily oversight of operations and ensuring the highest level of customer ... satisfaction in our retail store. The Retail Supervisor will assist in driving sales, supervising and developing...team success while serving as a main point of contact alongside management. **Job Responsibilities** . Team Leadership: o… more
- VF Corporation (Dallas, TX)
- ** Supervisor ** As a passionate, fun and dedicated Floor Supervisor , you are an important part of the store leadership team, ensuring the highest level of ... application because of incompatible assistive technology or a disability, please contact us at_ _###@vfc.com_ _. VF will reasonably accommodate qualified individuals… more
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