- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Sunnova Energy International Inc. (Houston, TX)
- …Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor . The workday as a TSS may be ... Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. + Salesforce.com… more
- Mass Markets (Killeen, TX)
- …+ Minimum 3 years of experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. + Proficiency in ... in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering... contact center tools, CRM systems, and reporting... contact center tools, CRM systems, and reporting platforms. + Ability… more
- Pearl Interactive Network (El Paso, TX)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor ** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- ASM Global (San Antonio, TX)
- …public assembly facilities, has an excellent and immediate opening for a Food & Beverage Supervisor position with ASM Global/TechPort Center and Arena. The F & B ... FOOD & BEVERAGE SUPERVISOR POSITION: Food & Beverage SupervisorDEPARTMENT: Food &...supplies and equipment + Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful… more
- ARAMARK (San Antonio, TX)
- **Job Description** The Retail Supervisor plays a pivotal role in assisting with daily oversight of operations and ensuring the highest level of customer ... satisfaction in our retail store. The Retail Supervisor will assist in driving sales, supervising and developing...team success while serving as a main point of contact alongside management. **Job Responsibilities** . Team Leadership: o… more
- VF Corporation (Dallas, TX)
- ** Supervisor ** As a passionate, fun and dedicated Floor Supervisor , you are an important part of the store leadership team, ensuring the highest level of ... application because of incompatible assistive technology or a disability, please contact us at_ _###@vfc.com_ _. VF will reasonably accommodate qualified individuals… more
- MD Anderson Cancer Center (Houston, TX)
- *MISSION STATEMENT* The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through ... employees and the public. *SUMMARY* Supervise Diagnostic Imaging Scheduling Center *Shift / Hours: Monday - Friday / 7:45am...PSCs for exchange of information and problem solving. Initiates contact or meeting when appropriate. 7. Fills in for… more