- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Mass Markets (Savannah, GA)
- …Manage hiring, onboarding, coaching, and, when necessary, terminations. + Serve as a subject matter expert on client-specific operations. + Perform ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Garden City, GA)
- …+ Support hiring, onboarding, and disciplinary actions as needed. + Serve as a subject matter expert on client-specific processes and expectations. CANDIDATE ... and able to report to one of our physical contact center locations. To be considered for...and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I… more
- Mass Markets (Savannah, GA)
- …Manage hiring, coaching, and, when necessary, termination of staff. + Serve as a subject matter expert on client-specific operations. + Perform other duties ... to report to work at one of our physical contact center locations. To be considered for...results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure… more
- Mass Markets (Garden City, GA)
- …coaching, and termination processes for call center staff + Serve as a subject matter expert on client-specific operations + Manage employees as needed ... This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses,… more
- Veterans Affairs, Veterans Health Administration (Atlanta, GA)
- …Assistance for Family Caregivers (PCAFC) under the MISSION Act. The incumbent act as a subject matter expert ( SME ) within the CSP team. Responsibilities ... and national level or in the community as deemed appropriate by the supervisor , Social Work Executive, or Chief of Social Work Services. Develops and facilitates… more
- Tractor Supply Company (Baxley, GA)
- …successful B2B & Bulk Sales relationships and growth. + Serve as subject matter expert and main point of contact for the B2B & Bulk customer to inform on ... The role will serve as the primary point of contact for B2B & Bulk customers in the field....with internal partners locally and at the Store Support Center for the support needed to sustain B2B &… more
- Veterans Affairs, Veterans Health Administration (Savannah, GA)
- …Audiologists serve as consultants to other health care professionals and are recognized subject matter experts ( SME ) on matters related to hearing, ... Completes clinical charting, consults and documentation required by the Medical Center or healthcare system as appropriate and timely. Schedules Veterans… more
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