- Truist (Raleigh, NC)
- …relevant to Amazon Connect (eg, Lambda, S3, Dynamo DB) for integration** ** Contact Center Business Requirements** + **Conduct comprehensive business needs ... mitigate potential issues and ensure business continuity.** + **Collect and analyze complex contact center data to identify trends, pinpoint root causes of… more
- Veterans Affairs, Veterans Health Administration (Fayetteville, NC)
- …concern, compassion and cheerfulness. Acts as a point of contact and subject matter expert with regards to outpatient pharmacy automation. Interfaces ... position is located in the Fayetteville, NC VA Medical Center . The Pharmacy Supervisor manages daily operations...for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use… more
- Camping World (Greenville, NC)
- …in monitoring agent activity with a focus on call quality and communication effectiveness. Be a subject matter expert for the agent team to rely on for quick ... of experience in customer service, preferably in a roadside assistance or call center environment. . Proven excellence in a similar role. . Strong communication,… more
- UGI Corporation (Charlotte, NC)
- …educate peers and new hires in training relative to these skills. Serves as a Subject Matter Expert in systems and processes. Key Characteristics: + ... questions and escalated customer requests or issues. + Demonstrates subject matter expertise in all products, services,...Three to five years customer service experience in a contact center environment. AmeriGas Propane, Inc. is… more
- UNC Health Care (Chapel Hill, NC)
- …registries, such as immunization registry, immunization or medication registry. 17. Serves as subject matter expert and/or resource for departmental business ... serve. Who We Are + Top-ranked nationally, The UNC Family Medicine Center offers patient-centered care, conducts groundbreaking research, cares for communities, and… more
- UNC Health Care (Hillsborough, NC)
- …registries, such as immunization registry, immunization or medication registry. 17. Serves as subject matter expert and/or resource for departmental business ... care activities, and under the general direction of the designated manager/ supervisor . Responsibilities: 1. Performs rooming and/or intake process, collecting and… more
- Veterans Affairs, Veterans Health Administration (Durham, NC)
- …groups, hospice care, community-based extended care). D. Resource Usage/Development - As a subject matter expert on the services and resources available ... services to Veterans receiving inpatient care at the Durham VA Medical Center on an Inpatient Medicine Team. In collaboration with interdisciplinary medical team,… more
- Leaffilter (Huntersville, NC)
- …for driving proficiency and efficiency amongst installation subcontractors. + Installation training subject matter expert ; able to teach all aspects ... 9805 Northcross Center Ct, Huntersville, NC 28078, USA $60,000.00/year Job...address them. + Performs other duties as assigned by supervisor . Experience and Minimum Qualifications: + High school diploma… more