- Camping World (PA)
- …our dynamic, customer-focused organization and bring your unique perspective and expertise to our contact center team ! **What You'll Do:** + Develop and ... We are looking for a Contact Center Engineer to join our team responsible for overseeing a suite of call center systems. This role involves maintaining… more
- Boscov's Department Store, LLC (Laureldale, PA)
- …that's why we provide a competitive compensation and benefits package. As a member of our contact center operations team you will be eligible to receive: + ... to learn about the ecommerce side of the business? Then join our care center team today! Our Care Center Representatives are the front lines to assisting… more
- UPMC (Wexford, PA)
- **UPMC Community Medicine Incorporated is hiring a full-time Contact Center Specialist to join the team at Tri-Rivers in their Wexford call center . This ... works Monday-Friday, Daylight hours- no nights, weekends, or holidays!** **Purpose:** The Contact Center Specialist will provide support for the Contact … more
- Evolent (Harrisburg, PA)
- …looking for a Supervisor, Provider Services to play a pivotal role in leading our contact center team , ensuring the effective and efficient management of ... **What You Will Be Doing:** + Supervise, mentor, and develop a team of contact center representatives. + Conduct regular performance evaluations, provide… more
- Guardian Life (Bethlehem, PA)
- …Relationships** As our Customer Care Social Media Representative, you will report to our Contact Center Team Leader, who reports to our Contact ... want to be part of a collaborative natural working team ? Are you a problem solver who enjoys diving...Customer Adjustment Representative. This opportunity is within the Enterprise Contact Center group, and the primary focus… more
- Cardinal Health (Harrisburg, PA)
- …limited to nursing staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring ... Oversight of clinical training, coach, teach, train, and mentor team members while monitoring individual and team ...+ Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to… more
- Penn State Health (Hershey, PA)
- …Provides essential telephone coverage from 6:00am-10:00pm 365 days per year for Contact Center responsibilities including the Careline, MD Network, MD Network ... phone applications, computer programs, and software applications that support the Contact Center daily operations required. **KNOWLEDGE, SKILLS, & ABILITIES:**… more
- Penn State Health (Hershey, PA)
- …OF POSITION:** Responsible for providing 365-day coverage from 6:00am-10:00pm for the Contact Center responsibilities including Careline, MD Network, and Patient ... line. Responsible to manage and lead the daily operations associated with the Contact Center including staffing, coaching, and providing frontline leadership for… more
- Sharecare (Harrisburg, PA)
- …agents, ensuring consistent performance and professional growth. + Act as the main point of contact for the call center team , addressing their needs and ... for our employees. The Employee Experience Lead will manage a team of call center agents, handle high-level employee escalations, and work closely with internal… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …listening skills paired with appropriate clinical interventions. + Works with team to complete all annual compliance requirements such as External Certification ... Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field +… more
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