• Temporary Hurricane Contact Center

    Mass Markets (VA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (05/24/25)
    - Related Jobs
  • Senior WW Specialist Solutions Architect - Amazon…

    Amazon (Herndon, VA)
    …The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their ... solutions for their most complex challenges. The Area Specialist Team is made up of deep domain experts who...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more
    Amazon (07/18/25)
    - Related Jobs
  • Senior Member Service Representative…

    United States Senate Federal Credit Union (Staunton, VA)
    …assists in the daily activities involved in the operation of the retail branch and/or contact center . Serves as an ambassador of USSFCU by espousing our "Better ... asked to assist at other branches and/or support the contact center depending on staffing needs. +...Groups (SEGs) + Works as part of the retail team in meeting and exceeding sales and service goals.… more
    United States Senate Federal Credit Union (07/09/25)
    - Related Jobs
  • Bilingual Contact Center Agent

    Pearl Interactive Network (Richmond, VA)
    **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,... agents who love helping others, thrive in a team , and want more than just another job. Be… more
    Pearl Interactive Network (08/01/25)
    - Related Jobs
  • Contact Center Quality Specialist…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team , vendors ... + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
    - Related Jobs
  • Staff Software Engineer - Salesforce

    General Motors (Richmond, VA)
    …**The Role:** We are seeking an experienced Staff Software Engineer to join our Contact Center Development team . This Software Engineer will design and ... day, we want every employee to feel they belong to one General Motors team . **Benefits Overview** From day one, we're looking out for your well-being-at work and… more
    General Motors (07/31/25)
    - Related Jobs
  • Contact Center Knowledge Manager…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …to a variety of audiences. + Willingness to work in a dynamic team environment. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending ... on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
    - Related Jobs
  • Contact Center Triage Consultant…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …listening skills paired with appropriate clinical interventions. + Works with team to complete all annual compliance requirements such as External Certification ... Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field +… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
    - Related Jobs
  • Call Center Team Leader

    Mass Markets (VA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... and results-driven Team Leader to oversee a team of call center agents. This role...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (06/13/25)
    - Related Jobs
  • Data Center Team Lead

    TekSynap (Arlington, VA)
    …and work assignment + Data Center CI Management **Overview** We are seeking Data Center Team Lead to join our team supporting the Federal Deposit ... Team Leads for each of the following areas:Data Center Operations 1. Data Center Operations 2....Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration". **Additional… more
    TekSynap (05/15/25)
    - Related Jobs