- Walmart (Orlando, FL)
- **Position Summary ** **What you'll do ** We are hiring for a full-time 1st shift Team Lead , Contact Center position working Monday through Friday ... with extremely challenging illnesses. We are predominately a patient contact center but also operate a fully...also operate a fully functional pharmacy with an entire team of pharmacy professionals. While we are not patient… more
- Molina Healthcare (St. Petersburg, FL)
- …by modeling our vision and values in their daily actions. * Dynamic leadership for Contact Center management team and agents. * Partners with Health Plan, ... goals for service and compliance. This role will support contact center operations for all LOB's &...inquiries, service requests, suggestions and complaints. Directly and through team members resolves both member and provider inquiries and… more
- Pearl Interactive Network (Tallahassee, FL)
- …work environment by providing support, guidance, and mentorship to the contact center team . + Lead initiatives to improve employee engagement, retention, ... The **Operations Site Managers (OSM)** is responsible for overseeing daily contact center functions, ensuring optimal workforce management, maintaining quality… more
- Cardinal Health (Tallahassee, FL)
- …limited to nursing staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring ... Oversight of clinical training, coach, teach, train, and mentor team members while monitoring individual and team ...in addition to standard HR responsibilities as a people leader . + Open job requisitions, conduct interviews, and provide… more
- Sharecare (Tallahassee, FL)
- …agents, ensuring consistent performance and professional growth. + Act as the main point of contact for the call center team , addressing their needs and ... The Employee Experience Lead will manage a team of call center agents, handle high-level... Lead and manage the employee support call center , ensuring the team provides high-quality assistance… more
- Mass Markets (FL)
- …looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance ... service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Emerson (Tallahassee, FL)
- If you are a Sales Leader in the Data Center and Building Automation industry looking for an opportunity to grow, Emerson has an exciting opportunity for you! We ... center and building automation markets while leading a team of sales engineers. You'll play a meaningful role...Will Be:** + Developing and implementing strategic plans to lead and grow key data center and… more
- Centene Corporation (Tallahassee, FL)
- …the escalation response team to support process improvements. + Leads efforts with contact center team to research, review underlying facts of escalated ... to ensure enterprise-wide solutions. + Acts as a primary contact for escalated calls and/or issues in which special...learning education. Experience as a Supervisor or SME or Lead role is highly preferred. Healthcare experience with Medicare… more
- Mass Markets (Tampa, FL)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... support them with your leadership and expertise. As the team coach and leader , you will be...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Bosch (Fort Lauderdale, FL)
- …field. + Strong computer skills including MS Office. + 4 years of experience as a Team Lead in Shared Service Center . + Leadership. + Accountability. + ... + Salary commensurate with market rates, Shift Differential Payment **Job Description** The Admin Team Leader of the Customer Service Team in the automotive… more