- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible...staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve KPIs… more
- Mass Markets (Killeen, TX)
- …Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client ... client services or account management in a BPO or contact center . + Strong relationship management and...of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We… more
- Amazon (Austin, TX)
- …them to completion. The Principal Technical Program Manager for AWS Data Center Design Engineering Team owns the successful development and delivery of the ... people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain...next generations of data center designs and innovations from concept to at-scale global… more
- Mass Markets (Killeen, TX)
- …We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation,...and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is… more
- Mass Markets (Dallas, TX)
- …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... the client and the MCI operations and shared services team . Our Enterprise Account Manager 's are responsible...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Biomat USA, Inc. (Odessa, TX)
- …and the disposition of the associated results. + Works in collaboration with the Center Manager to develop the staff's knowledge of their job function and ... as required; reports critical incidents and problematic trends to Center Manager . + Reports compliance status to...compliance and to become a valuable member of the center leadership team . Ability to work with… more
- Humana (Austin, TX)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... multiple projects and ensure designs are being followed by team and provide technical advice. As we look to...Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with… more
- Mass Markets (Killeen, TX)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- CBRE (Midlothian, TX)
- …- United States of America Data Center Electrical Engineer Owner's Representative Project Manager Join our team onsite in Midlothian / Red Oak, TX! We are ... Data Center Electrical Engineer Owner's Representative Project Manager...commissioning methodology. **What You'll Do:** Collaborate with the core team to understand and develop the data center… more
- Pearson (Hurst, TX)
- …responsibilities:** The Test Center Manager is the onsite manager of a small team of Test Administrator employees. Site ... a world that's always learning and to our talented team that makes it all possible. From bringing lectures...your career at Pearson VUE in our entry-level Test Center Manager position for our **Hurst [Fort… more