- Vagaro (Pleasanton, CA)
- …on the Vagaro platform and related support tools + Serve as a main point-of- contact for technical escalations and specific Vagaro product features + Assist team ... service level goals and guidelines in a high-volume support center + Replicate and escalate issues to the appropriate...WPM + Minimum of two years' front-line, high-volume support/call center experience + Ability to work within common support… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference ... + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent… more
- Amazon (Mountain View, CA)
- …of countries who help customers achieve more with the AWS cloud. Sr. Media Specialist Technical Account Managers (TAM) work across all AWS Elemental media ... Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical...and acceptance phases to deploy video workflows. Sr. Media Specialist TAMs work hand-in-hand with Media Specialist … more
- Southern California Edison (Alhambra, CA)
- Join the Clean Energy Revolution Become a Network Operations Center (NOC), Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In ... resolution to meet or exceed SLAs. You are a technical professional that is comfortable communicating complex technical...know how to handle changing priorities. As a Senior Specialist , your work will help power our planet, reduce… more
- Amazon (San Francisco, CA)
- …sales organization, one of the fastest-growing organizations within AWS? Join the Cloud Sales Center (CSC) Gen AI Specialist team as a Sales Specialist ! ... "why" and "what" of generative AI use case and technical solutions at a 200-level, with the detailed "how"...as the front line within your accounts for all specialist customer engagement in your tech domain. - Create… more
- Noblis (San Diego, CA)
- …in a dynamic environment with both CONUS and OCONUS responsibilities. The **Data Center Specialist (Levels III and IV)** is responsible for maintaining the ... the navy's large enterprise networks. These roles will support critical engineering, technical , and programmatic efforts in alignment with PEO Digital, PMW 205, and… more
- WSP USA (Costa Mesa, CA)
- …service excellence through monitoring, and assessing customer interactions of Contact Center Associates; documenting agent performance strengths, weaknesses, ... WSP is currently initiating a search for **Call Center Quality Assurance Specialist ** position to sit out of our **Costa Mesa, CA** office. **_This position is a… more
- ITW (Vista, CA)
- …+ 3+ years in pharmacy/health care - (retail preferred). + 3+ years of prior contact center /call center experience. + 3+ years of solid experience ... chat and portal tickets using remote control tools. + Provides first-level contact and problem resolution for all users with hardware, software and applications… more
- City National Bank (Los Angeles, CA)
- …Provide guidance to clients on issues requiring immediate attention. Inform Client Contact Center Management of potential problem situations and issues requiring ... *CLIENT CARE SPECIALIST * WHAT IS THE OPPORTUNITY? The Client Care...escalation. Provide feedback from clients to Client Contact Center Management regarding service quality, products,… more
- Amazon (San Francisco, CA)
- …service adoption plays. The ideal candidate brings enterprise sales or deployment experience in Contact Center as a Service (or similar solutions), along with a ... Description As a Principal Customer Success Specialist Connect within the AWS Specialists & Partners...in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. -… more