- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Public Storage (Plano, TX)
- …Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on ... implementation of advanced contact center technologies, with a strong focus...product vision and roadmap in partnership with operations and technology leaders, staying ahead of industry trends to drive… more
- Baylor Scott & White Health (Rowlett, TX)
- **JOB SUMMARY** The Contact Center Specialist 2, working under moderate supervision, responds to routine and escalated inbound phone calls, emails and electronic ... of the institution. May assists in training and mentoring Contact Center Specialist 1 staff. **ESSENTIAL FUNCTIONS...knowledge of customer service principles and practices and call center telephony and technology . Ability to provide… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Charles Schwab (Southlake, TX)
- …for this role to work on site in the specified location(s). As a Specialist, Contact Center Software Development & Engineering role, you will be responsible for ... & enhancing call, chat, and email routing flows for contact center business partners. The candidate in...specific factors and requirements. The candidate works to improve technology , tools, and processes for the software development and… more
- Teleperformance USA (TX)
- …old** + **Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry** + **2 to 4 years of experience as an ... or project manager preferably working with IVR applications or in the contact center industry** + **Minimum** **requirement** **of** **intermediate Microsoft… more
- Baylor Scott & White Health (Garland, TX)
- **JOB SUMMARY** The Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to ... Knowledge of customer service principles and practices preferred. Knowledge of call center telephony and technology preferred. Ability to promptly assess… more
- Baylor Scott & White Health (Dallas, TX)
- …Note: Benefits may vary based on position type and/or level **Job Summary** The Contact Center Specialist 1, under close supervision, responds to routine inbound ... service values and practices is preferred. + Knowledge of call center telephony and technology preferred. + Ability to promptly assess requests by using… more
- Baylor Scott & White Health (Horseshoe Bay, TX)
- **JOB SUMMARY** The Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails, and electronic requests to ... service values and practices is preferred. + Knowledge of call center telephony and technology preferred. + Ability to promptly assess requests by using… more
- UIC Government Services and the Bowhead Family of Companies (San Antonio, TX)
- **Overview** BROOKE ARMY MEDICAL CENTER (BAMC) INFORMATION TECHNOLOGY (IT) SUPPORT (BAMCIT): Bowhead seeks individuals to network with relative to a potential ... opportunity supporting theGeographic Service Providers (GSP) Brooke Army Medical Center (BAMC) IT Support Services directorate located in San Antonio, TX. The… more