- Verint Systems, Inc. (Sacramento, CA)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT ... the Verint Open CCaaS platform. This senior role combines technology and business development to leverage the...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- US Foods (Sacramento, CA)
- …a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., ... levels; highlight issues with DIOH target to our Replenishment Center of Excellence (COE) + Purchase Order (PO) Management:...your contact information. A member of our HR department will return your call within two business … more
- 24 Hour Fitness, INC. (CA)
- …Ensure the end-to-end customer experience is exceptional and provide a single point-of- contact for problem resolution. * Ensure that all Service Level Agreements are ... or approved. * Participate in training for Service Desk/Call Center best practices, customer service and communication skills. *...to the goals and mission of the Information 4. Technology Support Service Department. * Perform other duties as… more
- UGI Corporation (Placerville, CA)
- …Support Tactical Team Specialist serves as a critical bridge between our customers contact center and field operations teams. This role focusing on complex ... Responsibilities: * Serve as the primary liaison between the Contact Center (CES) and Field Operations to...listening skills. Education and Experience Required: * BS/BA in Business , Communication or a related field or equivalent work… more
- The Walt Disney Company (Santa Monica, CA)
- …+ Experience collaborating with stakeholders to drive the support structure for contact center software tools + Strong skills in communicating information ... documenting the IVR and digital messaging system scripts and contact flows to ensure business continuity. You...someone who can build a link between operations and technology , and meet our viewers' needs across multiple channels,… more
- Oracle (Santa Clara, CA)
- …in managing large-scale cross-org programs and projects that span the server, data center and network verticals in addition to engineering, product, and business ... create, manage and report on the health of the business priorities that are visible to Oracle's highest levels...teams to drive capacity acquisition and scaling of data center infrastructure. You will play a pivotal role in… more
- Emerson (Riverside, CA)
- … business relationships with power utility, renewables, and data center generation industry Architects and Engineers, system integrators, and owner's engineer(s), ... representative of Emerson + Present and recommend appropriate Power & Water Solutions technology and services to meet specific customer business requirements +… more
- City and County of San Francisco (San Francisco, CA)
- …throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center , Laguna Honda Hospital and Rehabilitation Center , and over 15 ... throughout DPH including: + Zuckerberg San Francisco General Hospital & Trauma Center (ZSFG) Inpatient Pharmacy + Zuckerberg San Francisco General Hospital & Trauma… more
- Intuit (San Diego, CA)
- …to scale consistent, explainable, and automated quality standards across global contact center operations.** **Responsibilities** + Lead the design, deployment, ... designing, deploying, and running Quality Management Systems within large-scale, global contact center or customer success environments. + Strong understanding… more
- NTT America, Inc. (Sacramento, CA)
- …type** **:** Remote Working **About NTT DATA** NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. ... nation to drive continuous improvement and innovation for data center infrastructure and mechanical systems. + Utilize a diverse...the problem, determine the root cause, and provide sound business solutions. + Able to work autonomously and in… more