- Lincoln Financial (Richmond, VA)
- …the intraday plan to ensure optimal service delivery in a dynamic, fast-paced contact center environment. This role is foundational within the Workforce ... foundational knowledge of WFM tools (Verint, Five9, etc.) and contact center KPIs. **What we're looking for**...+ Free financial counseling, health coaching and employee assistance program + Tuition assistance program + Work… more
- NTT DATA North America (Herndon, VA)
- …our key growth functions including the solutions architect team, proposal center , capture management, and Government Wide Acquisition Contract (GWAC) strategy. This ... & AI, Cloud, Cybersecurity, End User Computing and Data Center solutions. * Stay abreast of emerging technologies and...team as they build and maintain relationships with GWAC program offices and Federal customers to position NTT DATA… more
- The Hertz Corporation (Richmond, VA)
- …looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service recovery model. ... trust. Offices located in: Atlanta, Oklahoma City, Estero FL **What You'll Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own… more
- TEKsystems (Hampton, VA)
- …maiden names, nick names, preferred names, etc.). Reminders When Recruiting Contact Center Operations Workers Internet connectivity: Remote workers supporting ... contact center operations must have access to the internet via...and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this… more
- Amazon (Herndon, VA)
- …standards, and reducing system defects. Utilizing your understanding of data center mechanical and electrical infrastructure technology and lifecycles, you ... bold ideas and empowers you to own. The Data Center Capacity Delivery team is looking for an exceptional...ability to think broadly and strategically in aligning commissioning program with the larger objectives of the business. This… more
- Veterans Affairs, Veterans Health Administration (Hampton, VA)
- …of the Health Administration Service (HAS) at the Hampton VA Medical Center . The incumbent performs incomplete health record analysis. They review, analyze, ... review activities to satisfy external accreditation requirements and medical center performance measures. Monitor, verify, correct, and upload all… more
- Mass Markets (VA)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (VA)
- …crucial in ensuring optimal staffing levels and efficient call handling within our contact center . The ideal candidate will be responsible for monitoring ... country where the job is based. Subject to the program and location of the position + Must be...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- University of Virginia (Charlottesville, VA)
- …therapist, pulmonary function technicians, and two administrative assistants. The medical center has just made a major commitment to expand pediatric sleep ... of hiring of a sleep psychologist and a sleep program coordinator in the coming months to go along...and neuromuscular medicine. We also have growing programs for technology dependent children to go along with an expanding… more
- Highmark Health (Richmond, VA)
- …cloud provider relationships, facilitates adoption, and is a leading member of the Cloud Center of Enablement (CCOE). This job acts as a liaison and consultant to ... various technology organizations on best practices, principles, and processes required...direct cloud initiatives on multiple fronts, including leading Cloud Center of Enablement efforts.Drive and lead Cloud Architecture inter-dependency… more