- Mass Markets (Savannah, GA)
- …solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy . As a highly trained ... vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Savannah, GA)
- …this position, you will resolve customer service calls using modern contact center technology and customer experience strategy . When opportunities arise, ... brands in the world as an expert on products, technology , and business process. Our Call Center ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Deloitte (Atlanta, GA)
- …desktop applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy , multi-channel routing, ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- Mass Markets (Savannah, GA)
- …is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy . Improve relations with open ... job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service,...to work each day. Essential Duties + Utilize various contact technology and recovery strategies to locate… more
- Capgemini (Atlanta, GA)
- **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service operations. Your… more
- Capgemini (Atlanta, GA)
- …enterprise service strategy roles. . Deep expertise in customer service, contact center transformation, and/or service operations, with proven impact across ... **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI,...strategy , interaction design, workforce transformation, performance management, and technology enablement. . Drive the development of routing and… more
- Humana (Atlanta, GA)
- …+ **Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Amazon (Atlanta, GA)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business… more
- Intuit (Atlanta, GA)
- …with a suite of high-touch professional services powered by data-driven, technology -led operations and a distributed professional workforce. We are seeking an ... incorporates into solution design and development. + Moves fluidly between high-level strategy and execution; confident giving a presentation to Sr Leadership as… more
- Cisco (Atlanta, GA)
- …position** We are seeking a strategic and data-driven individual to lead our Audience Strategy team as part of the broader Marketing Ops organization as the Senior ... Manager, Audience Segmentation and Data Strategy **Meet the Team** Splunk, a Cisco company, is...digital systems secure and reliable. Our customers love our technology , but it's our caring employees that make Splunk… more