- Black & Veatch (Dallas, TX)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... perspectives to use. \#LI-TF1 **The Team** Black & Veatch's Technology , Commercial & Industrial is a specialized group of...Provide subject matter expertise in the area of Data Center design. + Provide technical guidance on client standards… more
- Amazon (Austin, TX)
- …one of the fastest growing services in the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact ... candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and is willing to operate both… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …This high-profile role combines technical expertise with strategic thinking to align technology with business goals and Salesforce best practices. This role will ... define requirements and shape solutions. As a key member of the Salesforce Center of Excellence, this role influences enterprise architecture and gains exposure to… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Coinbase (Austin, TX)
- …through technology and automation. * Background in global-scale customer support or contact center technology . *Nice to haves:* * Experience in fintech, ... contact information. For quick access to screen reading technology compatible with this site[ click here to download](https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn)… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- TEKsystems (Austin, TX)
- …AutoML, Generative AI capabilities (eg, leveraging Gemini, RAG patterns), Document AI, and Contact Center AI. . Develop and implement robust, scalable, and ... with 80% of the Fortune 500 to address their technology , strategy , and talent needs. We innovate...commitments and our people. Our people are at the center , fueling our high-performance and our inclusive culture. We're… more
- Amazon (Austin, TX)
- …team The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their ... Experience in design/implementation/operations/consulting with distributed applications - Experience in contact center operations Preferred Qualifications - Experience… more
- NRG Energy, Inc. (Houston, TX)
- …identifying, designing, testing, deploying, and measuring AI solutions that transform our contact center . + Drive a high-performance culture by encouraging and ... center operations, with at least 3 years in technology transformation roles. . Demonstrated success in leading AI/automation...in a customer service environment. . Strong understanding of contact center platforms (eg, Genesys, NICE, Five9)… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more