- Deloitte (Rosslyn, VA)
- …desktop applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy , multi-channel routing, ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- Amazon (Arlington, VA)
- …Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technology leaders who possess a unique balance of business knowledge, effective ... enable various AWS teams to work collaboratively with the Generative AI Innovation Center and across teams About the team ABOUT AWS: Diverse Experiences Amazon… more
- Humana (Richmond, VA)
- …+ **Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Amazon (Herndon, VA)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business… more
- Bank of America (Richmond, VA)
- …We are looking for a senior leader who can lead the Contact Center and Interactive Voice Response Authentication Strategy and drive the transformation agenda ... experience in leading policy, strategy , analytics or initiative development in Contact Center /IVR space. + Prior experience in developing policy and/or … more
- Capital One (Mclean, VA)
- …focusing on three key pillars 1) Future of Retail Bank Servicing 2) Call Center Strategy & Analytics and 3) Customer Experience Measurement across all Retail ... together research on where the world is going with technology and customer needs, plus an understanding of Capital...ensure implementation aligns with the strategic vision. + _Call Center Strategy & Analytics:_ Oversee an analytical… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... The Associate Director, Congress and Medical Education Strategy & Execution is responsible for executing and...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Amazon (Herndon, VA)
- …experience and knowledge in mechanical engineering, product development, and data center cooling technology - Collaborate with global mechanical equipment ... to own them to completion. Within AIS and Data Center Engineering, the Mechanical Products and Services team is...and its millions of customers. Our engineers solve challenging technology problems and take big bets on new concepts,… more
- Amazon (Arlington, VA)
- …will provide critical insight into sales performance and help to shape the sales strategy for the Geo. About the team AWS Global Services AWS Global Services ... Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts in dozens of… more
- Amazon (Arlington, VA)
- …Key job responsibilities -Work with sales leadership to optimize the go-to-market strategy of the Cloud Sales Center organization -Work cross functionally ... Description The North American Sales Strategy , Operations and Enablement (SSOE) team is seeking...and experienced Sales Operations Lead for the Cloud Sales Center . The candidate in this role is an important… more