- Mass Markets (Orlando, FL)
- …build meaningful customer relationships, and identify opportunities to upsell products and services all while delivering exceptional service . To be considered ... shifts, including weekends and holidays. + Basic knowledge of Microsoft Office Suite and Windows applications. + Reliable internet connection (20Mbps+ download… more
- Mass Markets (FL)
- …of Operationsto oversee and enhance client relationships, operational efficiency, and service delivery within our organization. The ideal candidate will be a ... monitor key performance indicators (KPIs) to track and improve service delivery. + Oversee the daily operations of the...call center to ensure smooth workflow and optimal client services . + Ensure all operations comply with organizational policies… more
- Mass Markets (FL)
- …Sales Presentations:Present and sell a range of customer experience measurement services , including mystery shopping, contact center services , merchandising, ... interest during initial discussions. + Proposal Development:Prepare and present service proposals and formal presentations to prospective clients, both virtually… more
- Mass Markets (FL)
- …analytical skills, adaptability, and the ability to make quick decisions to maintain service level objectives. To be considered for this role, you must complete a ... Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and...today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job,… more
- Mass Markets (FL)
- …member of our team, you will be responsible for providing exceptional service to clients, assisting with health insurance inquiries, and guiding customers through ... advice comply with insurance regulations and company policies. + Deliver high-quality service to ensure customer satisfaction and retention. + Respond to customer… more
- Mass Markets (FL)
- …ensure smooth and efficient operations. + Conduct quality audits and ensure that service standards are consistently met. + Host regular team meetings to discuss ... areas for operational improvements and implement changes to enhance efficiency and service quality. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR… more
- Mass Markets (FL)
- …corporate relationships, and close high-value business accounts across IT and BPO services . This role is ideal for a goal-oriented, expert communicator and ... proven track record of selling complex solutions and consulting services . To be considered for this position, you must...written and verbal communication skills. + Proficiency in Microsoft Office Suite and other business tools. + Ability to… more
- Mass Markets (FL)
- …join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for ... needs. + Detect recurring issues and recommend process improvements to enhance service quality. + Ensure that all interactions comply with company policies and… more
- Mass Markets (FL)
- …+ Exceptional writing, editing, and presentation skills. + Proficiency in Microsoft Office Suite and CRM platforms. + Ability to work independently, manage multiple ... for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be… more
- Mass Markets (FL)
- …detail + Excellent organizational and planning skills + Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint + Have a wired, high-speed ... for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be… more