- Mass Markets (NC)
- …analytical skills, adaptability, and the ability to make quick decisions to maintain service level objectives. To be considered for this role, you must complete a ... Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and...today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job,… more
- Mass Markets (NC)
- …member of our team, you will be responsible for providing exceptional service to clients, assisting with health insurance inquiries, and guiding customers through ... advice comply with insurance regulations and company policies. + Deliver high-quality service to ensure customer satisfaction and retention. + Respond to customer… more
- Mass Markets (NC)
- …ensure smooth and efficient operations. + Conduct quality audits and ensure that service standards are consistently met. + Host regular team meetings to discuss ... areas for operational improvements and implement changes to enhance efficiency and service quality. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR… more
- Mass Markets (NC)
- …environment. You'll be the first point of contact for our customers, providing exceptional service and support. To be considered for this role, you must complete a ... year of experience in a call center or customer service role. + Excellent verbal and written communication skills....today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job,… more
- Mass Markets (NC)
- …corporate relationships, and close high-value business accounts across IT and BPO services . This role is ideal for a goal-oriented, expert communicator and ... proven track record of selling complex solutions and consulting services . To be considered for this position, you must...written and verbal communication skills. + Proficiency in Microsoft Office Suite and other business tools. + Ability to… more
- Mass Markets (NC)
- …detail + Excellent organizational and planning skills + Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint + Have a wired, high-speed ... for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be… more
- Mass Markets (NC)
- …join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for ... needs. + Detect recurring issues and recommend process improvements to enhance service quality. + Ensure that all interactions comply with company policies and… more
- Mass Markets (NC)
- …ideal candidate is a proactive leader who thrives in a fast-paced, service -oriented environment and brings a strong foundation in accounting best practices. You'll ... in a supervisory or managerial role. + Experience in a BPO, shared services , or multinational business environment is highly desirable. + Strong understanding of… more
- Mass Markets (NC)
- …sales teams and achieving aggressive targets. + Strong understanding of BPO services , customer service , and outsourcing models. + Excellent communication, ... for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be… more
- Mass Markets (NC)
- …measurable business value. + Market Expansion Monitor emerging trends and identify new service opportunities to expand the company's footprint in the BPO space. + ... for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be… more