- Mass Markets (Killeen, TX)
- …and business customers, resolve issues, retain accounts, and upsell products and services all while building valuable career experience in a fast-paced, supportive ... we welcome candidates from customer-facing industries like hospitality, retail, and food service ! To be considered for this position, you must complete a full… more
- Mass Markets (Dallas, TX)
- …role, you'll connect with business and residential customers via phone, resolve service concerns, retain accounts, and upsell new products and services . ... customer needs and provide tailored product recommendations + Resolve service -related concerns using internal systems and cross-functional collaboration + Accurately… more
- Mass Markets (Killeen, TX)
- …customers through the sales process, helping them discover new products and services while delivering exceptional support. This is a great opportunity to develop ... your customer service and sales skills in a dynamic, fast-paced environment....country to resolve support issues, sell new products and services , and ensure a best-in-class customer experience. In addition… more
- Mass Markets (TX)
- …are highly motivated and dedicated. + Proven experience as a Virtual Assistant or Office Admin Assistant (within a BPO preferred) + Knowledge of office ... management systems and procedures + Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) + Excellent time management skills and the ability to… more
- Mass Markets (El Paso, TX)
- …build meaningful customer relationships, and identify opportunities to upsell products and services all while delivering exceptional service . To be considered ... shifts, including weekends and holidays. + Basic knowledge of Microsoft Office Suite and Windows applications. + Reliable internet connection (20Mbps+ download… more
- Mass Markets (Killeen, TX)
- …leading commercial clients. In this role, you'll deliver tailored product and service solutions that enhance customer satisfaction and fuel client success. Whether ... + Understand customer needs and recommend appropriate products or services + Upsell and cross-sell to existing customers to...speed of 20+ WPM + Basic proficiency in Microsoft Office and Windows OS + Dependable, punctual, and self-motivated… more
- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary responsibility while you learn the latest ... week to resolve support issues, sometimes selling new products and services , and ensure best-in-class customer experience. Key Responsibilities: + Understand… more
- Mass Markets (Killeen, TX)
- …+ Use training and resources to answer questions and sell relevant products/ services + Listen actively to understand customer needs and resolve issues effectively ... skills + Typing speed of 20+ WPM + Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) + Familiarity with Windows operating systems + Highly… more
- Mass Markets (Killeen, TX)
- …experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back- office support in a ... be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and audio tools… more
- Mass Markets (Killeen, TX)
- …dependable, and driven. Previous experience in call center operations or client services is highly desirable. This is a full-time, on-site position requiring ... attendance at one of our local office locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits,… more