- Mass Markets (TX)
- …of Operationsto oversee and enhance client relationships, operational efficiency, and service delivery within our organization. The ideal candidate will be a ... monitor key performance indicators (KPIs) to track and improve service delivery. + Oversee the daily operations of the...call center to ensure smooth workflow and optimal client services . + Ensure all operations comply with organizational policies… more
- Mass Markets (Killeen, TX)
- …will be responsible for managing day-to-day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in a fast-paced ... and Workforce teams to align on goals and improve service delivery. + Analyze performance reports and implement action...center KPIs, tools, and technologies. + Proficiency in Microsoft Office and CRM/contact center platforms. + Ability to work… more
- Mass Markets (Killeen, TX)
- …industry. Are you a persuasive communicator with a passion for sales and customer service ? Do you thrive in a fast-paced environment where every call is an ... speed of 20+ WPM + Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) + Familiarity with Windows...Preferred Qualifications: + 1+ year of experience in customer service , sales, technical support, or administrative roles in a… more
- Mass Markets (Killeen, TX)
- …and passionate about helping others? Join our team as a Customer Service Representative, where you'll provide support across customer service , technical ... data entry and basic computer use. + Basic proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook). + Comfortable navigating Windows PC applications and… more
- Mass Markets (Killeen, TX)
- …empathy + Deliver tailored solutions by understanding customer needs and recommending services + Resolve inquiries efficiently by collaborating with internal teams + ... skills + Typing speed of 20+ WPM + Familiarity with Microsoft Office and Windows OS + Dependable, punctual, and goal-oriented + Excellent problem-solving… more
- Mass Markets (TX)
- …Has excellent judgment in handling confidential information with discretion. + Knowledge of office management systems and procedures + Proficiency in MS Office ... for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be… more
- Mass Markets (TX)
- …analytical skills, adaptability, and the ability to make quick decisions to maintain service level objectives. To be considered for this role, you must complete a ... Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and...today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job,… more
- CRC Insurance Services, Inc. (Dallas, TX)
- …flexibility and teamwork. + Proficiency in HRIS systems and Microsoft Office Suite (Word, Excel, PowerPoint). **General Description of Available Benefits for ... Eligible Employees of CRC Group:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though… more
- Mass Markets (Killeen, TX)
- …Reliable high-speed internet (20 Mbps+ download speed) + Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) + Ability to work scheduled shifts, ... attention to detail and ability to multitask + Customer service mindset with problem-solving skills + Ability to work...today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job,… more
- Mass Markets (Killeen, TX)
- …type 20+ words per minute accurately. + Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). + Familiarity with Windows operating systems. ... skills. Preferred: + 1+ year of experience in customer service , sales, technical support, or administrative roles in a...today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job,… more