- Mass Markets (NC)
- …seeking a Licensed Life and Health Insurance Specialist who will play a vital role in educating and guiding customers to select the insurance policies that best meet ... their needs. This role requires in-depth knowledge of various insurance products, the...with insurance regulations and company policies. + Deliver high-quality service to ensure customer satisfaction and retention. + Respond… more
- Mass Markets (NC)
- …decisions to maintain service level objectives. To be considered for this role , you must complete a full application on our company careers page, including all ... Real-Time Analyst to join our workforce management team. This role is crucial in ensuring optimal staffing levels and...Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and… more
- Mass Markets (NC)
- …seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ensuring the highest level of service quality ... within a BPO environment. To be considered for this role , you must complete a full application on our...Detect recurring issues and recommend process improvements to enhance service quality. + Ensure that all interactions comply with… more
- BD (Becton, Dickinson and Company) (Durham, NC)
- …or Biomedical Engineering Technology plus 3-5 years of experience in a field service role , preferred. Equivalent combination of education and relevant experience ... Provide detailed descriptions of issues and resolution actions in Salesforce Field Service Lightning. Provide feedback on products and services to management… more
- Mass Markets (NC)
- …progressive accounting experience, with at least 2 years in a supervisory or managerial role . + Experience in a BPO, shared services , or multinational business ... oversee daily accounting operations and ensure accurate financial reporting. This role is dedicated to supporting ourMarketForce team, playing a critical part… more
- Mass Markets (NC)
- …sales teams and achieving aggressive targets. + Strong understanding of BPO services , customer service , and outsourcing models. + Excellent communication, ... global sales strategy and drive revenue growth. This executive role is ideal for a results-driven leader with a...today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job,… more
- Mass Markets (NC)
- …- 10pm EST & Saturday, Sunday 10 - 7pm EST To be considered for this role , you must complete a full application on our company careers page, including all screening ... Has excellent judgment in handling confidential information with discretion. + Knowledge of office management systems and procedures + Proficiency in MS Office … more
- Mass Markets (NC)
- …job with many learning and advancement opportunities. The ideal candidate for this role should have an excellent command of the English language, be highly organized ... recommended but not required. To be considered for this role , you must complete a full application on our...organizational and planning skills + Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint + Have… more
- Mass Markets (NC)
- …Vice President of Sales to lead our sales organization. This executive role involves developing and executing strategic plans to achieve sales targets, fostering ... Vice President of Sales, you will play a key role in shaping the company's future and driving transformative...today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job,… more
- Mass Markets (NC)
- …lead business growth initiatives in the BPO sector. This executive role focuses on identifying opportunities, building strategic relationships, and driving revenue ... dynamic and evolving industry. To be considered for this role , you must complete a full application on our...value. + Market Expansion:Identify emerging market trends and new service opportunities to expand the company's footprint in the… more
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