- Mass Markets (Killeen, TX)
- …guiding your team's performance and ensuring their success. This is a management -level position, ideal for candidates with prior experience in supervision or ... and personal excellence. + Set performance goals and manage scheduling and workforce planning. + Ensure customer satisfaction across all service interactions. +… more
- Mass Markets (Killeen, TX)
- …a culture of accountability, continuous improvement, and high performance. + Oversee workforce management , including scheduling and performance goal setting. + ... the organization. REQUIRED QUALIFICATIONS + Minimum 5 years of call center management experience. + Associate's degree or equivalent combination of education and… more
- Mass Markets (Killeen, TX)
- …a culture of accountability, continuous improvement, and personal excellence + Directs workforce management activities and sets performance goals and objectives ... responsible for the performance and success of your team. This is a management -level position. Prior experience in management , supervisor, or customer service… more
- Mass Markets (Killeen, TX)
- …+ Foster a culture of accountability, continuous improvement, and excellence + Oversee workforce management and set clear performance goals + Develop strategies ... and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or… more
- Texas A&M University System (College Station, TX)
- …This position is for a 3 year period. Continuation of position is contingent on the availability of funding. Major Responsibilities: -Provide scientific expertise on ... materials and outreach activities that promote understanding of forest science, management practices and the environmental and economic benefits of forests.… more
- Mass Markets (TX)
- …and best practices. + Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal and written communication skills. + ... updates, and any operational issues. + Collaborate with other departments and management to align with organizational goals. + Handle escalated customer issues and… more
- Robert Half Technology (Houston, TX)
- …ensure compliance with industry standards. * Manage onboarding and staffing processes for contingent workforce needs within the business unit. * Oversee supplier ... Sales Tax and cyber validation plans. * Ability to work onsite and manage contingent workforce processes. * Excellent decision-making skills with a focus on… more
- Mass Markets (Killeen, TX)
- …to align on goals, expectations, and service delivery. + Manage workforce planning, scheduling, and resource allocation. + Drive employee engagement, retention, ... of experience in a contact center, with at least 2 years in a management role. + Strong leadership, analytical, and communication skills. + Proficiency in contact… more
- Southland Industries (Abilene, TX)
- **POSITION SUMMARY** **Provide overall management direction on one or more mechanical projects (up to $10 million) and develop new business opportunities relative to ... standards, etc., and their impact on project activities + Strong project management skills, including + documentation + cost control + procurement + scheduling… more
- Southland Industries (Houston, TX)
- **POSITION SUMMARY** **Provide overall management direction on complex mechanical or electrical projects and analyze and develop new business opportunities relative ... impact on project activities + Outstanding negotiation and change order management skills + Superior communication and interpersonal skills (tact, diplomacy,… more