- Robert Half Technology (Woodbury, NY)
- …The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work ... consistently for inclusion in the knowledge base. Recording every interaction with a customer into the service management system. Instructing customers in the… more
- Parity (New York, NY)
- … retention and maximize customer satisfaction and expansion + Ensure customer contract obligations are met including delivery of measurement and verification ... + Manage and continuously improve all aspects of the Customer Experience and service delivery operations including...and/or energy efficiency industry + Experience in client facing positions + Understanding of the real estate industry +… more
- CVS Health (Amherst, NY)
- …client's needs. + Collaborates cross-functionally to identify, implement, and monitor the customer 's service efficiencies, including contract and performance ... (eg, large and mid-size self-funded employer groups) to achieve customer satisfaction, and membership objectives. This position ...enrollment to assist in trying to gain membership. + Service delivery on the customer relationship; including… more
- Lumen (Albany, NY)
- …handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure ... billing disputes * Responsible for renewal and re-rate implementation via contract end-date management, leveraging renewals to influence customer technology… more
- City of New York (New York, NY)
- …of assigned staff to ensure all can provide quality and accurate support and customer service on all things related to procurement, solicitations, awards and ... Job Description Note: This is NOT a Helpdesk/Desktop Support position . The Mayor's Office of Contract Services...overtime availability (only when necessary). Set hours for this position , will be 9:30am to 5:30pm. Service … more
- Cushman & Wakefield (New York, NY)
- … service contractors who perform contract services **KEY COMPETENCIES** 1. Customer Service Focus 2. Organization skills 3. Time Management skills 4. ... and contracts * Prepare and coordinate bid proposals and service contracts * Obtain aging report for management and...also be regularly required to remain in a stationary position (sit or stand) for 85% of the time;… more
- Davis-Ulmer Sprinkler Co. Inc. (Rochester, NY)
- …to optimize financial performance + Creates reports such as Cost to Complete, service , contract and customer inquiry reports QUALIFICATIONS/ EDUCATION/ ... Rochester, NY 14618 Since 1946, Davis-Ulmer Fire Protection has been provided full- service fire sprinkler, suppression, alarm, and security systems to its customers,… more
- EMCOR Group (New York, NY)
- …degree or equivalent work-related experience in the HVAC industry. + Excellent customer service skills including effective verbal and written communication. + ... etc. + Manage technician/office employees. + Focus on client retention. Maintain customer satisfaction by providing efficient and courteous service . + Support… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk/Desktop support position ** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Operations; - PQL Management (creation and maintenance); - Imports: Service Catalogs Imports and Contract Inflights into...- Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to… more
- Lithia & Driveway (Utica, NY)
- …vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining ... technician a plus. + A team player who is focused on providing exemplary customer service . + Basic mechanical understanding of an automobile. + Acceptable… more