- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …tracks incidents in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in ... and customer specific business environment. Maintains an understanding of customer Service Level Agreements. + Develops and maintains technical skills and… more
- Seventh Dimension (Virginia Beach, VA)
- …Site Lead Type: Full-Time Location: Viriginia Beach, VA Travel: 0% Contingent upon Contract Award Position Summary: The Site Leads (SL) are identified as ... critical positions and are responsible for all WCGS- Service ...maintained. + Supervise and coordinate the efforts of the contract support at Regional Locations. + Inform the USSOCOM… more
- Mass Markets (VA)
- POSITION OVERVIEW MCI is a leading Business Process...2-3 years of experience in a call center or customer service environment. + Proven experience in ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- NANA Regional Corporation (Herndon, VA)
- …regulations, policies, and contract vehicles + At least 5 years Army service (former Army Signal Corps preferred, but not required) and 5 years of progressive ... development and maintenance of the opportunity pipeline, development of customer -focused solutions, development and maintenance of customer relationships,… more
- CACI International (Hampton, VA)
- … is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. ... of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The ideal candidate will provide Linux...Individuals who apply may also be considered for other positions at CACI. ** ** **What You Can Expect:**… more
- CACI International (Hampton, VA)
- … is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. ... of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The candidate will join a team...Individuals who apply may also be considered for other positions at CACI. ** ** **What You Can Expect:**… more
- CACI International (Springfield, VA)
- … is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. ... a Splunk Platform, creating Splunk applications, and using IT Service Intelligence (ITSI). The Splunk engineer will build applications...Individuals who apply may also be considered for other positions at CACI. ** ** **What You Can Expect:**… more
- Iron Mountain (Richmond, VA)
- …customer decision maker(s) to structure business strategy as it relates to customer requirements ( service level expectations, training of IM solutions, FBR ... work through Negotiated and RFP sales processes. Must understand customer requirements to negotiate the contract , collaborating...and SLA as appropriate. May be required to perform customer needs and service analysis, make recommendations… more
- CyrusOne (Sterling, VA)
- …risks based on the contract , and through partnership with the customer , CyrusOne account team, construction, service delivery, facilities, network, security, ... **Responsibilities** **:** + Effectively initiates, defines, and evaluates the customer project through communications, contract and documentation review,… more
- Nou Systems, Inc. (Alexandria, VA)
- Notice: All vacancies on this contract are currently subject to a hiring freeze as the Missile Defense Agency is performing a manpower assessment. nou Systems is ... that we will be prepared to resume staffing the contract when the freeze is lifted. nou Systems, Inc....Architect, and the Glide Phase Interceptor government PM regarding positions and concerns of the Japanese Ministry of Defense… more