- Serco (Arlington, VA)
- …Self-motivation with a strong work initiative and attention to detail. + Strong customer service , critical thinking, and problem-solving skills. If you are ... conditions + Specific benefits are dependent upon the specific contract as well as whether the position ...is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …resolve customer issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all steps taken using the ... maintains knowledge of customer business applications and environment. Understands the customer Service Level requirement metrics and objectives. + Has a… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- ** Customer Account Manager TS/SCI with Poly REQUIRED** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, ... Virginia, Chantilly ** Position ID:** J1124-2538 **Employment Type:** Full Time **...Description:** CGI Federal is seeking a talented and experienced Customer Account Manager. As a Customer Account… more
- Cushman & Wakefield (Arlington, VA)
- … service contractors who perform contract services **KEY COMPETENCIES** 1. Customer Service Focus 2. Organization skills 3. Time Management skills 4. ... and contracts * Prepare and coordinate bid proposals and service contracts * Obtain aging report for management and...also be regularly required to remain in a stationary position (sit or stand) for 85% of the time;… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined ... and customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training, attains the necessary… more
- Amazon (Arlington, VA)
- …experience. Working within the US NSD Technical Program Management team, this position embodies our mission to anticipate and deliver technology solutions that ... enable customer success through proactive planning, collaborative building, reliable delivery,...engineering teams and maintaining deep engagement with users. This position requires that the candidate selected be a US… more
- CACI International (Chantilly, VA)
- …Provide face-to-face (walk-up) support where applicable, ensuring responsive, courteous customer service . Monitor system performance and alerts, identifying ... holidays, and 12-hour shifts, to support 24x7 mission-critical operations. Demonstrated customer service orientation, with experience supporting end users across… more
- Transdev (Leesburg, VA)
- …efficient vehicle maintenance scheduling and manage orders. We are looking for customer service -oriented professionals who are dedicated to safety. Transdev is ... We Are Hiring for a Service Writer in Dulles, VA! Transdev in Dulles,...Benefits include: + No benefits included for part time positions . Responsibilities: + Open work request immediately upon receipt.… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …policies and best practices. Works closely with stakeholders, customers, and service providers to ensure customer satisfaction, continuous improvement, and ... Responsible leading weekend service desk operations, overseeing IT service ...process improvements and strategic initiatives while maintaining focus on customer satisfaction and operational excellence. **Key Responsibilities** + Provide… more
- CACI International (Sterling, VA)
- … Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will ... service improvement projects, ensuring they deliver measurable results. + Analyze service performance data and customer feedback to identify trends and… more