- CACI International (Arlington, VA)
- …multiple channels, including phone, web chat, email, and ticketing. * Demonstrate sound customer service and telephone etiquette in responding to customer ... (DHS) with significant opportunities for growth and advancement. **This position is full time on-site in Arlington, VA.** We...detail, problem solving, and a desire to provide outstanding customer service . * Analyze and resolve complex… more
- Somatus (Mclean, VA)
- …in support of internal and external goals and lead contracting, reporting, implementation, and service delivery efforts. This position should reside in EST - MST ... physical and mental well-being + Community engagement opportunities + And more! AVP, Customer Success will be responsible for customer retention, revenue growth… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- ** Customer Account Manager TS/SCI with Poly REQUIRED** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, ... Virginia, Chantilly ** Position ID:** J1124-2538 **Employment Type:** Full Time **...Description:** CGI Federal is seeking a talented and experienced Customer Account Manager. As a Customer Account… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined ... and customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training, attains the necessary… more
- Fortive Corporation (Richmond, VA)
- …several projects in development and in the field simultaneously + Excellent customer service and communication skills, strong interpersonal and team building ... development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to… more
- CACI International (Chantilly, VA)
- …Change and Request, CMDB, SLM, and Performance Analytics * Data-driven mindset of service excellence and customer satisfaction * An Active TS/SCI Clearance with ... Senior Service Performance Management Analyst Job Category: Information Technology...management * Works with the ITSM Process Leads and Customer Engagement Teams to identify and monitor process performance… more
- CACI International (Sterling, VA)
- … Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will ... service improvement projects, ensuring they deliver measurable results. + Analyze service performance data and customer feedback to identify trends and… more
- Highmark Health (Richmond, VA)
- …data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider ... care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers on… more
- CACI International (Chantilly, VA)
- …a ServiceNow Service Delivery Manager in support of the EITaaS contract for the United States Air Force. **Responsibilities:** + Provide effective leadership to ... Service Delivery Manager - ServiceNow Job Category: Information...solutions, and present these solutions effectively, ensuring a positive customer experience from initial discussions through solution presentation and… more
- THOR Solutions, LLC (Norfolk, VA)
- … team for overall program management, administration, and oversight of the engineering service contract ensuring all task and deliverables are completed within ... oversight to support the maintenance, modernization, and engineering of surface vessels. This position is associated with an upcoming contract that THOR is… more