- ASM Research, An Accenture Federal Services Company (Suffolk, VA)
- …locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine ... The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support...to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets… more
- CACI International (Chantilly, VA)
- Budget Operations & Support Analyst Job Category: Finance and Accounting Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... **The Opportunity:** CACI is seeking a highly skilled Budget Operations & Support Analyst. This role involves preparing and analyzing budgetary activities, providing… more
- CACI International (Chantilly, VA)
- Governance and Compliance Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * The Information Technology Service Management (ITSM) Governance and Compliance Support Analyst attends all MSI meetings to capture minutes, document decisions,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …must be able to identify situations that require escalation. Most of a Support Analyst's work consists of customer service, email communication, phone ... The ER&R Support Analyst will be a member of the...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound… more
- CACI International (VA)
- Shipboard Network Engineering Implementation Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... of future systems. **Responsibilities:** Network Engineering Implementation Technician will support CCTV System design, development, and Proof of concepts initially… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …other GSs for all Incidents. + Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for the ... This program is required to provide ongoing support for the agencies Network Operations Center (NOC)...with the agency Incident Management process. + Is the representative for the first stage of escalation for Incidents.… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …in system outages and coordinate change though change management process. + Support collaboration across operations, development teams and external partners. + ... Support "tiger team" calls to streamline knowledge sharing and...+ Able to maintain professionalism under pressure + Strong customer focus **Compensation Ranges** Compensation ranges for ASM Research… more
- Actalent (Fort Belvoir, VA)
- Job Title: CSR Engineer Job Description Join our team as a Customer Success Representative located in Fort Belvoir, VA, where you will play a crucial role in ... JIRA, with ServiceNow as a backup. + Provide white-glove customer service to ensure client satisfaction. + Conduct weekly...Experience with Tier 1, Tier 2, and Tier 3 Support (60%, 30%, 10% breakdown). + Understanding of licensing… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …involving multiple, and complex and inter-related project tasks. Manages teams of contract support personnel at multiple locations. Maintain and manage the ... complex, and interrelated network projects. . Lead and manage teams of contract support personnel across multiple geographic locations, ensuring consistent… more