- Mass Markets (Mesilla, NM)
- …in the industry. We are looking for a skilled and enthusiastic Contact Center Trainer to join our team. You will be responsible for delivering high-impact training ... client-specific processes. + Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats. +...field (preferred). + 2+ years of experience as a trainer in a BPO or high-volume contact center. +… more
- Mass Markets (Mesilla, NM)
- …trusted partner in the industry. We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in ... + Facilitate new hire training, soft skills, product/process, and systems training. + Design and update training materials, manuals,...below qualities: + 3+ years of experience as a trainer in a BPO or contact center. + Strong… more
- Mass Markets (Las Cruces, NM)
- …well with customers. We offer many advancement opportunities, including Supervisor, Trainer , Talent Acquisition, and Operations Management. Schedules vary by site ... understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks +...to perform other duties. You will be evaluated in part based on your performance of the tasks listed… more
- Mass Markets (Las Cruces, NM)
- …are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer , Talent Acquisition, and Operations Management. To be considered for this ... through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with...to perform other duties. You will be evaluated in part based on your performance of the tasks listed… more
- Mass Markets (Las Cruces, NM)
- …are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer , Talent Acquisition, and Operations Management. To be considered for this ... understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other departments...to perform other duties. You will be evaluated in part based on your performance of the tasks listed… more
- Mass Markets (Las Cruces, NM)
- …sure to grow. We offer many advancement opportunities including Supervisor, Trainer , Talent Acquisition, and Operations Management. Candidates should be highly ... understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with...to perform other duties. You will be evaluated in part based on your performance of the tasks listed… more
- Mass Markets (Las Cruces, NM)
- …offers clear paths for career advancement into roles such as Supervisor, Trainer , Talent Acquisition, and Operations Management. To be considered for this position, ... effectively, aiming for first call resolution + Research internal systems to retrieve missing information and collaborate with other...to perform other duties. You will be evaluated in part based on your performance of the tasks listed… more
- Mass Markets (Las Cruces, NM)
- …Our industry-leading training program and clear advancement paths such as Supervisor, Trainer and Operations Management ensure your growth and success. To be ... through effective problem-solving + Research and retrieve information across systems to support customer needs + Accurately document and...to perform other duties. You will be evaluated in part based on your performance of the tasks listed… more
- Mass Markets (Las Cruces, NM)
- …sure to grow. We offer many advancement opportunities including Supervisor, Trainer , Talent Acquisition, and Operations Management. Candidates should be highly ... + Listen to and resolve customer issues + Utilize systems and technology to complete account management tasks +...to perform other duties. You will be evaluated in part based on your performance of the tasks listed… more
- Mass Markets (NM)
- …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering training programs. + ... and various training methodologies. + Knowledge of Learning Management Systems (LMS) such as Google Classroom, Blackboard, or Schoology....to perform other duties. You will be evaluated in part based upon your performance of the tasks listed… more