- Mass Markets (Killeen, TX)
- …is a dynamic public speaker, personable, creative, dependable, and demonstrates a strong work ethic. Prior experience in call center operations or client services is ... local, on-site position and requires employees to report to work at one of our locations. We offer bonuses...and edit correspondence, reports, and other documents; gather and research information as needed + Align HR strategies with… more
- Mass Markets (Killeen, TX)
- …reassuring + Excellent verbal and written communication skills + Ability to work in a fast-paced environment with minimal supervision + Critical thinking, problem ... solving, research skills and determination Preferred + Audit experience a...(English/Spanish) communication skills (written & spoken) a plus + Work at home experience + State or Federal … more
- Mass Markets (Killeen, TX)
- …engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: + Handle inbound and outbound contacts in a ... Ensure first-call resolution through problem-solving and effective call handling. + Research systems to find missing information as applicable; coordinate with other… more
- Amazon (Austin, TX)
- …ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply ... new Printed Circuit Board Assembly (PCBA) products, geography expansions and contract manufacturing. Our Supply Chain Product Managers are responsible for developing… more
- Mass Markets (Killeen, TX)
- …services + Upsell and cross-sell to existing customers to maximize value + Research and resolve customer issues using internal systems and team collaboration + ... or administrative roles + Experience in a contact center or government-related work environment COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?… more
- Mass Markets (Killeen, TX)
- …+ Deliverfirst-call resolutionthrough problem solving and effective call handling + Research systems and coordinate with other departments to resolve issues when ... updates to program knowledge, systems, and processes + Consistently meetattendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD… more
- Mass Markets (Killeen, TX)
- …a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. + Respond to inbound and outbound customer contacts in a courteous, ... effective solutions + Troubleshoot and resolve basic technical issues + Research and retrieve information from internal systems; coordinate with other departments… more
- Mass Markets (Killeen, TX)
- …fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: + Handle inbound and outbound calls in a ... manner + Resolve customer issues effectively, aiming for first-call resolution + Research internal systems to locate missing information and collaborate with other… more
- Mass Markets (Killeen, TX)
- …engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: + Respond to inbound and outbound calls in ... manner + Resolve customer inquiries effectively, aiming for first-call resolution + Research and retrieve information across systems to support customer needs +… more
- Mass Markets (Killeen, TX)
- …actively to customer concerns, identify needs, and provide accurate solutions + Research internal systems to locate information; collaborate with other teams as ... back-office support, chat, or administrative roles + Priorstate or federal work experience + Previouscontact center experience COMPENSATION DETAILS WANT AN EMPLOYER… more