- Mass Markets (Killeen, TX)
- …manner. + Resolve customer issues efficiently, aiming for first-call resolution. + Research and coordinate with other departments to resolve complex inquiries. + ... chat, or admin roles. + Experience in a contact center or government-related work . COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more
- Mass Markets (Killeen, TX)
- …team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: + Manageinbound and outbound callswith professionalism, ... + Troubleshoot and resolve customer issues, focusing onfirst-call resolution + Research and retrieve information using internal systems; collaborate with other teams… more
- Mass Markets (Killeen, TX)
- …efficiency. + Utilize government resources, professional tools, and internal expertise to research and deliver clear, accurate tax guidance in everyday language. + ... chat, delivering professional, friendly, and reassuring service. + Ensure all work complies with legal standards, ethical guidelines, and company policies. CANDIDATE… more
- Mass Markets (Killeen, TX)
- …recommend solutions + Understand customer needs and resolve issues effectively + Research and collaborate with internal departments to resolve inquiries + Accurately ... Microsoft Office and Windows OS + Dependable and punctual with a strong work ethic + Skilled in problem-solving and conflict resolution + Customer-first mindset:… more
- Mass Markets (Killeen, TX)
- …sales + Build rapport, listen actively, and address customer needs effectively + Research account details and collaborate with internal teams to resolve issues + ... administrative roles in a contact center + Experience in state or federal work environments COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At… more
- Mass Markets (Killeen, TX)
- …+ Use internal systems to manage accounts and process orders accurately + Research and resolve customer issues, coordinating with other departments as needed + ... with Windows operating systems + Dependable and punctual with a strong work ethic + Strong problem-solving and conflict resolution skills + Customer-focused,… more
- Mass Markets (Killeen, TX)
- …+ Listen actively to understand customer needs and resolve issues effectively + Research systems to locate missing information and collaborate with internal teams + ... administrative roles in a contact center + Experience in state or federal work environments COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At… more
- AECOM (Dallas, TX)
- **Company Description** ** Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, ... providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm,… more
- Mass Markets (Killeen, TX)
- …manner + Resolve customer issues with first-call resolution strategies + Research and coordinate with internal departments to resolve inquiries + Accurately ... and customer service skills + Able to multi-task, stay focused, and work independently + Team-oriented with a positive, customer-first mindset + Comfortable in… more
- CH Robinson (Plano, TX)
- …America. Your main responsibility will be cultivating qualified leads through research , outreach, and effective engagement. You'll engage in meaningful discussions ... accounts and orchestrate discussions around their business needs + Partner with marketing to provide fast, consistent follow-up on inbound leads + Collaborate… more