- Binghamton University (Binghamton, NY)
- …decisions; assist in fulfillment, lending, and other requests as needed. + Service excellence: Prioritize customer service , user experience, accessibility, ... Collections Services, the Sr. Assistant Dean for Collections and Technology and Dean of Libraries to interpret and respond...profession to meet the Libraries' standards of scholarship. + Service + Participates in library, University and national … more
- US Foods (Rochester, NY)
- …Foundations tools and processes to grow sales, generate additional revenue, and maintain customer service standard. Coach, train and direct TMs to top account ... skills required. Excellent oral and written communication skills, as well as customer service and presentation abilities. Must have proficient computer skills,… more
- Binghamton University (Binghamton, NY)
- …Bachelor's degree + Experience with relational database systems and SQL + Customer service experience + Knowledge of system development fundamentals, development ... and advancing Binghamton University's enterprise systems in the Information Technology Services Department. Reporting to the Assistant Director of Business… more
- Binghamton University (Binghamton, NY)
- …in a team environment + Evidence of effective interpersonal skills and customer service orientation to coordinate, manage, and consult with individuals ... and advancement of Binghamton University's enterprise systems in the Information Technology Services Department. This position will report to the Associate Director… more
- IQVIA (New York, NY)
- … and IQVIA management to independently manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC) and/or ... contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account. Manage service performance and provide… more
- Ricoh Americas Corporation (Syracuse, NY)
- …to back-up plans Completes administrative tasks accurately and on time Assumes Field Technology Service Manager duties as needed Complies with all company ... policies Customer Support Handles complex customer ...of relevant experience At least 2 years as a Technology Service Consultant I One Industry Certification… more
- The Research Foundation for SUNY (Albany, NY)
- …protection strategies for all technologies. This is the IP Protection step in RF's Technology Transfer Lifecycle. + Lead the initial Customer Discovery step in ... with Innovation Asset Manager and IP Assistant and Compliance Coordinator to ensure all disclosures are accurately captured in...and long-term IP management and commercialization plan for a technology . This is the Customer Discovery step… more
- Fujifilm (Albany, NY)
- …all departments within HCUS ( Service , Engineering, Integration, Marketing, Sales, Customer Service , etc.). Participates with Sales and Marketing staffs to ... eg, Q & A sessions, hosted and on-site courses. Interaction with Sales, Customer Support, Clinical Applications, Field Service , the end-user, and the Synapse… more
- Person Centered Services (Rochester, NY)
- …is provided. + Provides timely follow-up to concerns from satisfaction surveys, customer service and Regional Office complaints. + Fosters positive relationships ... hospitalizations and emergency room visits, promote use of Health Information Technology (HIT), and avoid unnecessary care in accordance with company policies… more
- Ricoh Americas Corporation (Queens Village, NY)
- … customer training, and solution recommendations** to improve efficiency. ** Customer Service & Relationship Management** Actively promotes **Ricoh's support ... is an integrated solutions provider and partner that connects people and technology , creates outstanding customer experiences, and delivers innovation for… more